English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

29 Posts

05-08-2012

US

49 Signins

196 Page Views

  • Posts: 29
  • Registered: ‎05-08-2012
  • Location: US
  • Views: 196
  • Message 1 of 6

cant type...help!

2019-09-21, 0:15 AM

ThinkPad yoga x1

keyboard and TouchPad quit

am using screen keyboard and USB mouse to type this

tried updates, device manager, restarts, Microsoft support

arg keeps switching to tablet mode too

 

Reply
Options

29 Posts

05-08-2012

US

49 Signins

196 Page Views

  • Posts: 29
  • Registered: ‎05-08-2012
  • Location: US
  • Views: 196
  • Message 2 of 6

Re: cant type...help!

2019-09-29, 1:15 AM

This is critical!

I own two ThinkPad X1 Yoga machines, a first and second generation. 

 

Originally, the first machine's keyboard, touchpad, and trackpoint quit working. Sometimes one, or the other, often both. Microsoft support insisted it's a Lenovo hardware thing, but keyboard works in BIOS. There is no way to get a human at Lenovo. I tried so many things, like: keyboard troubleshooter; uninstalling/reinstalling keyboard, mouse, usb drivers; rebooting; installing updates from M$; installing updates from Lenovo Vantage app; installing updates from Lenovo web page (yes, all three found different updates); hardware scans; checking BIOS settings; switching to 'slow startup'; DISM.exe and System File Check. Nothing seemed to help.

 

Now, my second ThinkPad X1 Yoga has the identical problem. Sometimes the keyboard works, sometimes the touchpad and trackpoint, rarely both, often neither

 

This is a real problem! Is there anyone who can help?

Reply
Options

2 Posts

10-04-2019

IN

4 Signins

62 Page Views

  • Posts: 2
  • Registered: ‎10-04-2019
  • Location: IN
  • Views: 62
  • Message 3 of 6

Re: cant type...help!

2019-10-04, 14:06 PM
Agreed, I too have been facing this issue for long time now. No solution from Microsoft either. This surely is a Severe issue and needs immediate attn.
Reply
Options

29 Posts

05-08-2012

US

49 Signins

196 Page Views

  • Posts: 29
  • Registered: ‎05-08-2012
  • Location: US
  • Views: 196
  • Message 4 of 6

Re: cant type...help!

2019-10-05, 2:50 AM
Thank goodness--thought I was the only one. I just got a fresh update drop, and it looks like Synaptics was modified, so maybe the issue will go away!
Reply
Options

29 Posts

05-08-2012

US

49 Signins

196 Page Views

  • Posts: 29
  • Registered: ‎05-08-2012
  • Location: US
  • Views: 196
  • Message 5 of 6

Re: cant type...help!

2019-10-09, 18:46 PM
issue remains. can't type or use TouchPad
Reply
Options

2 Posts

10-04-2019

IN

4 Signins

62 Page Views

  • Posts: 2
  • Registered: ‎10-04-2019
  • Location: IN
  • Views: 62
  • Message 6 of 6

Re: cant type...help!

2019-10-15, 7:46 AM

Do we even have someone listining to these Blogs?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete