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Paper Tape
Posts: 1
Registered: ‎06-23-2016
Location: AU
Views: 446
Message 1 of 1

carbon x1 2015 (Gen3) trackpoint and touchpad top buttons not working (Win 7 Pro)

I recently bought a refurbished Carbon X1. The trackpoint and the touchpad top buttons don't work. The touchpad and bottom button do work. Touchscreen does work. So far, everything else has been okay.


The "Enable Trackpoint" checkbox is greyed out in Control Panel / Hardware / Mouse / Thinkpad tab.


After searching forums and web, I have tried the following, none of which have worked:

- update all drivers 

- ensure windows 7 updates are up to date

- uninstall lenovo driver and install synaptics driver (didn't work)  then reinstall lenovo driver (didn't work)

- disable and enable trackpoint in BIOS (with reboots in between)

- reset, power off, and reset via the hole in the base


No luck so far. Any assistance greatly appreciated.



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