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galps
Paper Tape
Posts: 4
Registered: ‎10-09-2016
Location: DE
Views: 232
Message 1 of 3

fingerprint reader doesn't work after latest Windows update from 28th Sept

Hi,

 

after the change from Windows 8 to Windos 10 I had no problems including the fingerprint reader. Everythink runs fine but with the installation of the latest updates from windows (now there is a new look of some windows) my fingerprint reader doesn't work.

 

I was looking around for some solutions but until now I has not been succesful.

 

The fingerprint software ThinkVantage was also not running. I did all updates from the Lenovo suite but also not successful. Finally I wanted to use Windows Hello to operate the fingerprint reader but Windows Hello is not available on my Laptop ...

 

In system settings there was a note that device has been migrated and an installation is required but I haven't still found where and what.

 

I'm using a Lenovo Thinkpad X230 with Windows 10/64 (dual boot with Ubuntu), the fingerprinter is described as Authen Tec.

 

Is somebody out there with the same problem and hopefully with a practicable plan or link to fix it?

 

Cheers

Peter

X230D
Paper Tape
Posts: 6
Registered: ‎08-30-2017
Location: US
Views: 123
Message 2 of 3

Re: fingerprint reader doesn't work after latest Windows update from 28th Sept

Hi,

Did anybody found any solution for this issue.

Girish
vegan-fanatic
Token Ring
Posts: 344
Registered: ‎05-27-2017
Location: CA
Views: 104
Message 3 of 3

Re: fingerprint reader doesn't work after latest Windows update from 28th Sept

After doing some policy editing, windows 10 natively can use the finger reader without any extra software

 

https://hardcoregames.azurewebsites.net/windows-hello/

I own: T400 T500 X220 X230 all running Windows 10 Professional

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