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2 Posts

05-30-2017

UY

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fingerprint reader problem (windows hello disabled)

2017-05-30, 19:57 PM

hello, my company has recently purchase a lenovo x1 yoga wich includes a fingerprint reader.

the notebook is joined to an active directory domain. i found myself with a problem when i want to configure windows Hello in order to register my fingerprint. The “Set up” button is greyed out, and I can’t click on it. and in the top of the windows appears a red text that says “Some settings are managed by your organization”. 

Can you help me to solute this problem? I want to be able to sign in using my fingerprint.

The computer has windows 10 installed

 

Thank you very much in advance

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222 Posts

08-24-2016

DE

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Re: fingerprint reader problem (windows hello disabled)

2017-05-31, 3:02 AM

http://www.drivethelife.com/windows-10/fix-fingerprint-login-problem-on-windows-10.html

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6350 Posts

10-29-2009

NC

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Re: fingerprint reader problem (windows hello disabled)

2017-06-01, 13:59 PM

It means the administrator of your domain has disabled fingerprint, so please contact them for help. 

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2 Posts

05-30-2017

UY

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Re: fingerprint reader problem (windows hello disabled)

2017-06-05, 2:29 AM

Thank you for your answer. I am the administrator of the domain, and i never had the intention of disabling it. I would like to know how to enable it. Do i have to do it in domain server or can i do somthing on the computer to solute it?

thank you again.

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124 Posts

10-28-2008

Norway

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Re: fingerprint reader problem (windows hello disabled)

2017-06-05, 9:26 AM

This is fixed by adding the following to the registry and reboot your PC:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System]
"AllowDomainPINLogon"=dword:00000001

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4 Posts

06-06-2017

GB

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Re: fingerprint reader problem (windows hello disabled)

2017-06-07, 15:21 PM

Is the facial sign in available?

I have a 3rd gen with Win 10 Pro - 14393.1198      Updated from 8.1

I can use fingerprint but I can not sign in using my face.

It is a private computer.

Is there anything you can do to enable it? There is no option in settings to set it up.

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6350 Posts

10-29-2009

NC

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Re: fingerprint reader problem (windows hello disabled)

2017-06-07, 17:42 PM

You need a special IR camera for facial recognition with Windows Hello.  X1 Carbon 3rd gen doesn't have it.

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4 Posts

06-06-2017

GB

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Re: fingerprint reader problem (windows hello disabled)

2017-06-07, 18:12 PM

Are there any alternatives that work?

I tried one but it couldn't tell the difference between myself and my sister.

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1 Posts

12-20-2017

US

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  • Message 9 of 9

Re: fingerprint reader problem (windows hello disabled)

2018-04-08, 17:27 PM

@dtscaps Thank you for this! Worked perfectly!

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