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GicareeV
Fanfold Paper
Posts: 2
Registered: ‎10-15-2019
Location: US
Views: 70
Message 1 of 2

flashing screen

I have a  LENOVO_MT_20QE_BU_Think_FM_ThinkPad X1 Carbon 7th and the srceens are flashing on the laptop srceen and the extented monitor. I've updated the graphic driver(Intel(R) UHD Graphics 620), uninstall all non-core apps, changed the monitor cables(Displayport to DVI), the monitors (two monitors) are planar pl2210w's. the dock is a ThinkPad USB-C Dock Gen 2.

Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)

Support Specialist
Posts: 67
Registered: ‎05-02-2019
Location: US
Views: 5
Message 2 of 2

Re: flashing screen

Hi @GicareeV!

 

Welcome to Lenovo Community Forums.

 

When did the issue start? Did the issue persist on one specific software only? Kindly unplug the docking station and try to access the BIOS settings on your laptop and observe if the screen will experience the same problem.

 

If the screen is not flashing without the docking station, we suggest that you update the ThinkPad USB-C Dock Gen 2.

Click here: https://support.lenovo.com/us/en/solutions/acc500106

 

Let us know how it goes.

 

Regards,



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