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gustavodb
Paper Tape
Posts: 3
Registered: ‎01-03-2018
Location: BR
Views: 126
Message 1 of 6

keyboard problem

i have a problem with my shift key in my keyboard, both left and right. could somebody help me ?

 

Community Moderator
Community Moderator
Posts: 4,139
Registered: ‎07-24-2013
Location: CH
Views: 112
Message 2 of 6

Re: keyboard problem

Welcome to the forum!

 

I think we will need some additional info, which laptop and which OS are you using? And what is the exact problem? I assume the keys just don't work. Or is it anything else?

 

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gustavodb
Paper Tape
Posts: 3
Registered: ‎01-03-2018
Location: BR
Views: 110
Message 3 of 6

Re: keyboard problem

The lpatop is Thinkpad x250 and the OS windows 10 pro. exactly, the keys, shift left and right do no work anymore, this has happened like four days ago. I have tried restore the system but did not work. 

Thank you very much. kind regards

Community Moderator
Community Moderator
Posts: 4,139
Registered: ‎07-24-2013
Location: CH
Views: 87
Message 4 of 6

Re: keyboard problem

I would try first to boot from a Linux Distribution out of a USB drive, just to rule out any software problem. 

 

What happens if you plug in an external keyboard, do the shift keys work?

 

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L40SX/240/240X/340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/570/600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22/A31/i1600/G40/R50p/R61i/S30/SL510/T22/T4x/T6x/T4x0/T5x0/W5x0/W700/X1/X2x/X3x/X4x/X6x/X6xT/X2xx/X200T/X30x/Z60m/Z61x



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gustavodb
Paper Tape
Posts: 3
Registered: ‎01-03-2018
Location: BR
Views: 80
Message 5 of 6

Re: keyboard problem

I am using an external at the moment and it is working properly

Community Moderator
Community Moderator
Posts: 4,139
Registered: ‎07-24-2013
Location: CH
Views: 73
Message 6 of 6

Re: keyboard problem

I guess then it maybe a hardware issue, to be more sure try first to boot from a Linux Distro as said above.

 

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L40SX/240/240X/340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/570/600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22/A31/i1600/G40/R50p/R61i/S30/SL510/T22/T4x/T6x/T4x0/T5x0/W5x0/W700/X1/X2x/X3x/X4x/X6x/X6xT/X2xx/X200T/X30x/Z60m/Z61x



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