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07-03-2014

Oregon

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smart drive short test passes while smart drive self test returns cannot perform self test

2014-07-03, 5:24 AM

smart drive short test passes while smart drive self test returns cannot perform self test gives error code WHD01V000-WJKBBE

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3017 Posts

03-15-2014

Bangalore

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  • Message 2 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-07-03, 10:02 AM

Hi Jefferylhenry,

 

Welcome to Lenovo Community!

 

As per your query we understood that you are facing issue with HDD drive on ThinkPad system.

Please download HD tune application and run the application and click on Health, this will start the HDD test and confirms if there is any issue in the drive. You can take necessary action depending upon the result.

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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6 Posts

07-03-2014

Oregon

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  • Message 3 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-07-11, 5:28 AM
I could not find a way to download hd tune from your site? The Lenovo diagnostics fails to run the smartdrive test but finds no issue with the short test
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3017 Posts

03-15-2014

Bangalore

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Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-07-11, 6:54 AM

Hi Jefferylhenry,

 

You have to download HD tune application separately as it is 3rd party application, and you won’t get it in Lenovo support page.

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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69 Posts

01-04-2012

US

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Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-04, 5:08 AM

Hello Hemanth or anyone now available,

I have had the same response when running Lenovo's Diagnostic test for storage. (Smart Drive Self Test--Cannot perform self test)

(I have Thinkpad SL510 2847 D2U.  Toshiba HDD.  250 GB  Windows 7 Prof. 64-bit)

 

Thank you for suggestion of program.  I am trying it, under Health, line 5 is only line highlighted in yellow color.

The line reads across:  (05) Reallocated Sector Count   100   100   50   26   OK

 

All the other lines are not highlighted.  All lines say OK.

 

What would the yellow highlight mean?

And, does this relate to Lenovo's Diagnostic Test reporting it cannot perform the test?

If it doesn't relate to the Diagnostic result, why would the two different HDD tests (Lenovo's & HDTune) come out different?

 

Sorry, a little added question:   I wanted to post a snapshot of the HDTune results but couldn't figure out how to attach to this message. Is there a way to do that?  Or just copy & Paste into this message?

Thank you so much!

Massachusetts

 

 

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5554 Posts

06-27-2008

US

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Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-04, 7:24 AM

wrote:

...

Sorry, a little added question:   I wanted to post a snapshot of the HDTune results but couldn't figure out how to attach to this message. Is there a way to do that?  Or just copy & Paste into this message?

 

Good day.

 

Please see this article: http://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/About-Posting-Pictures-In-The-Forums/ta-p/1496368

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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3017 Posts

03-15-2014

Bangalore

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  • Message 7 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-04, 7:52 AM

Hi Massachusetts,

The application written will be different from company to company, we will verify through the error messages, can you please provide us the screen shot of the error message.

You can follow the steps from the below link on how to post the image on forum.

http://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/About-Posting-Pictures-In-The-Forums/ta-p/1496368

Hope this helps.

Best regards,

Hemanth Kumar



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69 Posts

01-04-2012

US

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  • Message 8 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-04, 15:17 PM
Thank you for your reply. I will look for the error message, and that will take more effort as the basic Lenovo test didn't say anything more than what I wrote above. (similar to Title of this post). And I didn't see anything at first glance of HDTune test. BUT, can i quickly ask just about the use of "yellow" to highlight the line in HDTune report? I wasn't necessarily asking for a full explanation of problem, but first wanted to know what "yellow" color means. (No color codes given on the software test) I guess I'll assume it's a "warning".
Also, thanks to both of you re: posting screenshots.

Massachusetts
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69 Posts

01-04-2012

US

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  • Message 9 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-05, 2:47 AM

I have 2 tests (Lenovo's Storage Test & HDTune's) but I'm having difficulty uploading here.  I'm trying to "insert image" of each Snipping Tool snapshot I saved. (.png format)  I receive an error ... "correct highlighted" something....   What am I doing wrong?

HDT's test shows "Health Status" as Good even with the one line in yellow.  I don't see any error code given for either test.  And I wouldn't know where to find it if it is saved somewhere in my laptop files.

 

Sorry but thanks.

Massachusetts

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69 Posts

01-04-2012

US

130 Signins

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  • Registered: ‎01-04-2012
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  • Message 10 of 24

Re: smart drive short test passes while smart drive self test returns cannot perform self test

2014-12-05, 2:53 AM

Here is error message from  trying to post the message with snapshots.   ANd I didn't post two messages within 60 seconds.  It was much longer than a minute since I was trying to figure what was wrong.

Yikes.

Massachusetts

 

--Correct the highlighted areas and try again.  Post flooding detected (the user tried to post more than 1 message within 60 seconds.)--

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