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2 Posts

06-30-2020

BE

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  • Posts: 2
  • Registered: ‎06-30-2020
  • Location: BE
  • Views: 55
  • Message 1 of 1

wifi troubles X1

2020-06-30, 19:51 PM

I'm a new owner of a Thinkpad X1 Carbon 7th Gen. 

However I'm experiencing troubles with WIFI as it is randomly disconnecting and it won't connect again. Sometimes it says my password is incorrect, sometimes it says connection failed and sometimes it all of a sudden does connect.

 

I followed all the steps listed here: https://support.lenovo.com/us/en/solutions/ht502846

  • rebooted the wifi
  • restarted my laptop
  • network reset
  • updated all latest drivers
  • switched my Channel Width for 5GHz value to 20 MHz only
  • disable 802.11n/ac/ax Wireless mode
     

I even did a clean install of my OS, but the problem didn't disappear. Everything else in the house works fine on the wifi. We even had our internet provider come and install a new modem. The problem persists whereas all the other equipment works fine on the network.

I have the same problem on other wifi-networks, not only at home.
e.g. couldn’t connect at work. Also there I got an “erroneous security key”error, knowing 100% sure that my input was in fact correct. 

In another instance I tried connecting at my parent’s house wifi, which failed, but it did work when relaying that same connecting through my smartphone.

 

Can somebody please help me? 

 

 

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