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x1Carbon2019
Paper Tape
Posts: 2
Registered: ‎08-21-2019
Location: US
Views: 204
Message 1 of 3

x1 Carbon 7th gen screen issue

I just noticed a vertical and a horizontal line across my x1 Carbon 7th gen. Has anyone experienced this and know of a fix? I tried restarting the computer and holding the power button for 15 seconds.

 

Thanks!IMG_4029 (1).jpg

 

 

 

CarbonUser
Punch Card
Posts: 43
Registered: ‎08-20-2019
Location: US
Views: 187
Message 2 of 3

Re: x1 Carbon 7th gen screen issue

Is scaling on? Which screen is it? Looks like you may benefit by reconnecting the video cable to the monitor / motherboard... not sure how difficult that is on this model.

x1Carbon2019
Paper Tape
Posts: 2
Registered: ‎08-21-2019
Location: US
Views: 144
Message 3 of 3

Re: x1 Carbon 7th gen screen issue

Yes, it was on. I turned it off and restarted the computer. It's still there. The display is the 14.0" FHD (1920 x 1080) IPS, low power, 400 nits, anti-glare. I am not a computer person, so I probably cannot reconnect anything on my own.

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