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What's DOS?
Posts: 1
Registered: ‎08-17-2018
Location: AU
Views: 160
Message 1 of 1

x1 carbon fingerprint stopped working

since this week's windows update, fingerprint stopped working. uninstalled and installed the latest driver from lenovo support, no luck device status shows :

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.


this usally means incorrect driver, but updated to the latest available 5.2.3531.26

having no luck

any suggestions? is it a known thing ?

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