04-20-2016 07:08 PM
I currently have the lenovo x1 carbon 3rd generation, which I purchased last summer. Hours ago, I decided to restart my laptop, but it ended up getting stuck in the boot menu/app menu. I have tried pressing the esc button or doing the f9 f10 method in the BIOS menu, but nothing seems to work. Does anyone know how I can fix this? This really is wasting my time, as I have assignments due and finals coming up, and I am getting really frustrated. Thank you!
04-20-2016 07:41 PM
This sounds like a damaged boot record or a bad SSD. Do you have a good backup?
Does it ever start? If so, run chrystal diskinfo (free)
04-20-2016 08:34 PM
I mean copying your data to another medium to take care of a disk failure.
04-20-2016 09:04 PM
So yea... Since OS won't boot, any software method doesn't work. There's nothing really I can access. I also tried booting from a flash drive, which was not successful. This is so frustrating!
04-20-2016 09:32 PM - edited 04-20-2016 09:32 PM
If you are under warranty (likely) call support . In U.S. it is 1-800-426-7378
12-12-2017 01:23 PM
I had the same issue just now. It was caused by loading setup defaults. Once I went back and turned OS Optimized Defaults to Disabled, then loaded the setup defaults again, it booted up successfuly.