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paulmp3
Paper Tape
Posts: 4
Registered: ‎11-11-2014
Location: yardley
Views: 2,324
Message 1 of 5

x1 carbon with Verizon. Verizon say they can not give me a sim card for this laptop

I have spent the last 2 days and countless hours on the phone and at the verizon store trying to set my X1 up with veriz on. I have installed the broadband card (it now shows up in my networks) and updated all drivers.

 

verizon says they cannot activate a sime for this computer.

 

then proceed to tell me it is GSM and i need AT&T. or a verizon mobile hot spot.

 

the main reason i got this computer is for the verizon 4g.

 

any help, i am going back to the store tomorrow night, supposely a techy guy is working then :/

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 2,301
Message 2 of 5

Re: x1 carbon with Verizon. Verizon say they can not give me a sim card for this laptop

Hi Paulmp3,

Welcome to Lenovo Community Forums!

As per the query we understood that you are facing issue with ‘Verizon 4G Activation’ on your ThinkPad X1 Carbon.

Please visit the below link and follow the steps provided it that and check it once, this should work for your issue.

ThinkPad X1 Carbon (20A7, 20A8) unable to connect to Verizon

 

Hope this helps.

 

Best regards.

Hemanth Kumar



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paulmp3
Paper Tape
Posts: 4
Registered: ‎11-11-2014
Location: yardley
Views: 2,285
Message 3 of 5

Re: x1 carbon with Verizon. Verizon say they can not give me a sim card for this laptop

I have the 20a7 with windows 8.1 and gobi5000

My problem is Verizon can not activate a micro sim for this device. My computer seems to recognize the gobi5000 and the SIM card. They for some reason say their computer will not let them activate a card for my emid number.

I am heading back tomorrow when their "techy guy" is working. Hopefully they can figure this out.

My knowledge of computers is limited. A friend/it guy helped me with my setup. He also ordered me a SIM card off amazon which they also cannot activate. The lady on the phone said it wasn't compatible with my device.
paulmp3
Paper Tape
Posts: 4
Registered: ‎11-11-2014
Location: yardley
Views: 2,252
Message 4 of 5

Re: x1 carbon with Verizon. Verizon say they can not give me a sim card for this laptop

After a few hrs at verizon. The techy guy figured out how to program a SIM card for my setup. He had to program another card/tablet the. Do a sim swap to a different card.

Works great now.
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 2,246
Message 5 of 5

Re: x1 carbon with Verizon. Verizon say they can not give me a sim card for this laptop

Hi Paulmp3,

I am glad to hear that your issue has been resolved, It would be very helpful to other if you have provided the steps which you have performed.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Cheers!Smiley Happy

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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