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6 Posts

08-15-2011

Toronto

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x1 headphone/mic jack NOT WORKING

2011-08-15, 7:50 AM

I have tried three different headphones and none of them work - when i plug in the headphones, nothing happens. I have tried rebooting. Have checkec AUDIO in the control panel, it only shows SPEAKERS but nothing there for headphones or microphones.

 

Has anyone else encountered and/or resolved this problem?

 

TrueNorth

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21115 Posts

12-20-2008

Australia, Melbourne

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Re: x1 headphone/mic jack NOT WORKING

2011-08-15, 10:51 AM
this is the first time i have heard about this problem.

Do you have a usb cd drive? If you do you can do the headphone/mic jack test using this software.

http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-77018
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

0 person found this solution to be helpful.

This helped me too

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6 Posts

08-15-2011

Toronto

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Re: x1 headphone/mic jack NOT WORKING

2011-08-15, 15:49 PM

Have not got, but will get and try this out today. Thanks!

 

When I go to the audio section of the Control Panel in (beloved) old X301 it always showed headphones, but on the X1 it has nothing. Is that normal?

 

TrueNorth.

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6 Posts

08-15-2011

Toronto

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Re: x1 headphone/mic jack NOT WORKING

2011-08-17, 6:09 AM

Thanks!!! Works like a charm now!

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21115 Posts

12-20-2008

Australia, Melbourne

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  • Message 5 of 18

Re: x1 headphone/mic jack NOT WORKING

2011-08-17, 10:17 AM
so can you explain what you did to get the headphone to work? Thank you for your contribution, as this will help other members whom may run into the same problem.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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1 Posts

10-03-2011

Australia

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  • Message 6 of 18

Re: x1 headphone/mic jack NOT WORKING

2011-10-03, 6:16 AM

I'm having the same issue, also have tried multiple headphones and sound continues to play through the inbuilt speakers when I plug them in.  Have tried to update withthe most recent driver on the lenovo website to no avail.  As with TruNorth the computer doesn't detect a headphone is attached (when one is plugged in), does not appear in Control Panel>Hardware and Sound>Sound and does not appear when I run a diagnostic test using ThinkVantage Toolbox.  Unfortunatly I don't have a external USB cd drive to use the test lead_org has suggested and as TruNorth has said solved the problem.  Thanks

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1 Posts

02-19-2012

denmark

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  • Message 7 of 18

Re: x1 headphone/mic jack NOT WORKING

2012-02-19, 13:44 PM

i am having hte same problem, the headphones are not 'seen' by windows sound software - have tried several headpjhone sets...

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1 Posts

03-25-2012

Rome, Italy

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  • Message 8 of 18

Re: x1 headphone/mic jack NOT WORKING

2012-03-25, 5:41 AM

I'm also having the same problem.  I have changed the audio settings from multistream to normal, but my X1 doesn't recognize the mic.  Any ideas?

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1 Posts

02-18-2013

United States

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  • Message 9 of 18

Re: x1 headphone/mic jack NOT WORKING

2013-02-18, 21:46 PM

I have the EXACT same issue.  No one at Lenovo was helpful.....and I just ordered a $300+ USB microphone.  Lenovo assured me this was a dual jack (headphone/microphone).......VERY FRUSTRATING

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5165 Posts

04-25-2008

US

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  • Message 10 of 18

Re: x1 headphone/mic jack NOT WORKING

2013-02-18, 23:00 PM

Hi cclute, and welcome to the Lenovo User Community!

 

We'd like to help, but need more info. The X1 has a combo (headset) jack, which is the subject of this thread. It also has USB ports, which your USB microphone will plug into. Can you describe your problem in more detail?

I don't work for Lenovo. I'm a crazy volunteer!
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