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12-13-2011

UK

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x121e- Unable to install 02 UK 3G mobile broadband

2011-12-13, 10:55 AM

Hi,

Just bought a Thinkpad x121e model 3051XG - AMD E-450/ 320HD/ 4G/ Win 7 64bit.

I'm trying to install mobile broadband but no luck.

I'm going crazy and spinning around in installation loops.

I get this message no matter what:

NO DEVICE DETECTED

I'm using a valid sim card from an 02 3G mobile broadband dongle (Sierra Compass 885) which I've used in all my previous laptops (Win7 and OSX) with no issues.

 

Here is what I've done:

Installed the latest Sierra 64bit modem driver

Installed the latest Sierra 3G Watcher software

Configured the firewall to make exception for software above

Inserted 02 SIM card in x121e card slot (behind the battery)

Opened Thinkvantage Access Connections

Set up a new modem profile with O2 settings

When it asked for the dialer software I pointed to the 3G Watcher.exe

Then I selected the modem connection in Thinkvantage Access Connections; the dialer starts running but then I get the dreadful: "No Device Detected"

 

I've tried all sorts of variations and permutations of the above (including downloading drivers and software from Lenovo, O2 UK and Sierra) but nothing works...

 

Extremely frustated, I hoped I could get rid of dongle and take advantage of the x121e sim card slot but it seems I'm experiencing a Lenovo ThinkDISAdvantage.

 

Anyone experiencing similar issues? Any ideas? Thanks . MaxUK

 

 

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4971 Posts

04-25-2008

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Re: x121e- Unable to install 02 UK 3G mobile broadband

2011-12-13, 15:07 PM

Hi maxuk, and welcome to the Lenovo User Community!

 

Is that a 3051-5XG? That model doesn't have a mobile broadband card, but it is WWAN upgradeable i.e. you can add a Lenovo WWAN card. Did you add one? You can find the specs at support.lenovo.com or in the personal systems reference book http://www.lenovo.com/psref/pdf/tabook_WE.pdf.

 

Hope this helps, and come back and tell us what you find!

I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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