01-23-2013 02:07 AM
I've got some trouble on my x121e : the left hinge is broken (and the screw doesn't work any more).
I bought it in France and now I'm in Asia. I'm gonna travel in Thailand soon and I'd like to go to a lenovo service center in Bangkok to fix it.
Do you know if the warranty is valid to repair the laptop in Thailand ?
Lenovo service center says :
"This product has a one year limited warranty and is entitled to parts,labor and carry-in repair service. In some countries, courier service will be provided. Many parts can also be delivered to you using theCustomer Replaceable Unit (CRU) method."
01-23-2013 02:34 AM
01-24-2013 07:50 PM
When it comes to International Warranty Service, Lenovo has this tool right here that will tell you if service is available in a country. It will also tell you what kind of service you can receive in said country. Put in your machine type and see what you can do!