09-12-2019 06:10 AM
A new X1 extreme gen 2 computer 20QVCTO1WW keeps getting this windows update error. Everytime I boot Windows update trys to install a synaptics driver. See pic below. When I click "install now" the computer blinks and then I get a message that windows is up to date. But if I check the system log I see the error message below. In device manager there are no exclamation points and everything seems to be working. Lenovo vantage reports everything up-to-date...
Installation Failure: Windows failed to install the following update with error 0x80070103: Synaptics - MEDIA - 8/19/2019 12:00:00 AM - 9.0.278.0.
10-09-2019 05:37 AM
I have had the same problem. I fixed it by installing the driver manually from here: