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Punch Card
Posts: 26
Registered: ‎09-11-2010
Location: Canada
Message 101 of 346 (1,851 Views)

Re: x201 random shutdown...

@Koonfused,

 

How long did it take you to get back your laptop after sending it in? Also, did you send it all the way to their manufacturing plant in China? 

 

Thx!

Fanfold Paper
Posts: 11
Registered: ‎10-15-2008
Location: Vancouver, Canada
Message 102 of 346 (1,843 Views)

Re: x201 random shutdown...

[ Edited ]

I shipped out the laptop on a Wednesday, got it back the next Monday. so about 3 business day.
I've never had to ship the laptop back to china. I live in Vancouver, Canada so they asked me to ship it to Toronto, Canada.

Punch Card
Posts: 26
Registered: ‎09-11-2010
Location: Canada
Message 103 of 346 (1,840 Views)

Re: x201 random shutdown...

@ Koonfused, 

 

Great! Then that would make my life a lot easier as I'm located in Toronto.

 

Could you provide me the address where you shipped your laptop to?

 

Thanks again!

Fanfold Paper
Posts: 11
Registered: ‎10-15-2008
Location: Vancouver, Canada
Message 104 of 346 (1,837 Views)

Re: x201 random shutdown...

you would need to call lenovo tech support, they will open a case for you and send you a prepaid box. all you have to do is to put the laptop in the box and call ups to pick it up, or drop it at any ups location. you should have your laptop back in one or two days.
Punch Card
Posts: 26
Registered: ‎09-11-2010
Location: Canada
Message 105 of 346 (1,835 Views)

Re: x201 random shutdown...

Thanks a lot for your info!!
Fanfold Paper
Posts: 7
Registered: ‎06-19-2010
Location: California
Message 106 of 346 (1,815 Views)

Re: x201 random shutdown...

@koonfused

 

Are you having any sleep issues with the machine? How about instances where the screen washes out (change to contrast)?

Lenovo Staff
Posts: 3,697
Registered: ‎07-11-2010
Location: Malaysia
Message 107 of 346 (1,788 Views)

Re: x201 random shutdown...

@koonfused,

UGPM.

@stackmoney,

Engineering is currently working on a driver for the washed out screen issue, you may PM me if you want to try out the beta drivers.

As for the random shutdown issue, we are still pending volunteers if you are interested.

//JameZ
Fanfold Paper
Posts: 7
Registered: ‎06-19-2010
Location: California
Message 108 of 346 (1,768 Views)

Re: x201 random shutdown...

Service replaced the motherboard and shipped it back to me within 24 hours of receiving it.  Crossing my fingers that the motherboard solves all my problems!

Paper Tape
Posts: 4
Registered: ‎11-01-2010
Location: California
Message 109 of 346 (1,680 Views)

Re: x201 random shutdown...

@koonfused - did they wipe the hard drive, too?

Paper Tape
Posts: 5
Registered: ‎12-14-2010
Location: Vancouver
Message 110 of 346 (1,618 Views)

Re: x201 random shutdown...

[ Edited ]

I ordered my x201 laptop before reading these comments... now im really scared............I wonder if the new ones have fixed these random shutdown issues or not............do all x201 laptops have this problem?

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