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16 Posts

10-14-2011

California

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  • Location: California
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  • Message 1 of 4

x220 separating LCD cover!! Poor Built Quality!!!

2012-06-15, 19:06 PM

I have had this lapop since October 2011. It was great for a a few months, but Febuary came and I noticed that the right side of the LCD covers is separating and I could see the inside light! Ive taken care of this laptop like it was my baby!!! I waited till it was summer to have it repaired since I needed a laptop for school. Anyway, I sent in my laptop a couple of days ago (for a totally different issue) and I decided to include a note addressing this issue. So I received my laptop today with it still not being repaired.

 

I have a 3 year depot warranty with the Thinkpad Protection Service. I thought that by having that TPS, they would at least fix the problem... and they didn't. I am so frustrated. My dell laptop that's been here for almost 3 years hasn't had this issue in terms of built and the reason why I bought a Lenovo is because I thought that built wise, they are durable... I am mistaken! What should I do??? Light coming out of my screen is very distracting and annoying and is causing white spots and light bleeding on my screen!!

 

anybody else having this problem?

 

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81 Posts

07-22-2011

Canada

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  • Registered: ‎07-22-2011
  • Location: Canada
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Re: x220 separating LCD cover!! Poor Built Quality!!!

2012-06-16, 0:33 AM

There is other thread about this issue. It's still not clear if it's cover under the warranty. I sent mine to them I had a similar issue, not sure if they will fix it. I will let you know.

ThinkPad X220, I7 2620M, 8GB RAM, Intel 320 160GB SSD, IPS screen, USB 3.0, Bluethoot, Cam, Win 7 pro 64, BIOS: 1.17, Model: 4286-CTO, Fabrication date: 07/11
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11 Posts

05-20-2012

Munich

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  • Location: Munich
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Re: x220 separating LCD cover!! Poor Built Quality!!!

2012-06-16, 20:02 PM
http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-Plastic-strip-loose-no-warranty/td-p/724929

http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-LCD-Rear-Cover-Lenovo-denies-the-warranty-although-it-was/td-p/772255
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9380 Posts

11-27-2007

Slovakia

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  • Location: Slovakia
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Re: x220 separating LCD cover!! Poor Built Quality!!!

2012-06-16, 21:44 PM

Andy  

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