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01-03-2017

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x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-03, 8:07 AM

Hello

I have a Lenovo X230.

When i plug ethernet RJ-45 wire cable to the NIC , the laptop shutdown after few seconds.

I have a Debian 8 OS , but i also installed Windows 7 on another hard drive, just to check network drivers and it didn't help. Still shutdown when plug ethernet cable.
laptop is out of warrenty last month.
Any suggestions to solve this issue ?

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3 Posts

01-03-2017

IL

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Re: x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-03, 9:18 AM

also connect with docking station and same problem.

anyway, i give up, i'll use this laptop for spare parts.

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3486 Posts

12-02-2007

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Re: x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-04, 12:50 PM

Hello,

 

I have not used an X230 myself, but it sounds like it may possibly be a short circuit?

 

Have you tried using a different Ethernet cable, or plugging the cable from the laptop into a different Ethernet port on the switch?

 

Also, have you checked to make sure there is nothing inside the Ethernet jack on the laptop which could be causing a short circuit? 

 

Lastly, have you checked inside the X230 to make sure there connector itself isn't loose or damaged in some fashion?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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3 Posts

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Re: x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-04, 13:01 PM

Hi Aryeh

 

 i am answering every question:

 

Have you tried using a different Ethernet cable, or plugging the cable from the laptop into a different Ethernet port on the switch? - of course, didn't help

 

Also, have you checked to make sure there is nothing inside the Ethernet jack on the laptop which could be causing a short circuit? - it looks good, clean without any dust.

 

Lastly, have you checked inside the X230 to make sure there connector itself isn't loose or damaged in some fashion?- i didn't open the laptop and checked inside it. it's too much work and i prefered to replaced the laptop.

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Re: x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-07, 14:50 PM

Hello,

 

If the system looks good from the outside and there's no problem with the network cable or gear connecting to it, the only thing I can think of is that the problem must be inside the laptop, somehow.

 

If it is just out of warranty, you might want to call your local Lenovo support number and report the issue to them to see if they would be willing to investigate it.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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Re: x230 when plug ethernet cable , laptop shutdown after few seconds

2017-01-29, 16:55 PM

Yan100,

 

I agree with Goretsky. If the system unexpectedly powers off when connecting to the ethernet port, I recommend checking the connections on the ethernet port as well as the WLAN card. They probably require cleaning and adding electrical contact lubricant for the WLAN card.

 

For Lenovo's recommended methods on servicing your system, please see the Hardware Maintenance Manual: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x230_x230i_hmm_en_0b48666_01.pdf

 

Thank you,

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