03-08-2017 10:12 AM - edited 03-08-2017 10:14 AM
bought a refurbished x240 online (India). On powering it on I see that it says battery #1: Not present. From what I've read some models ship without internal batteries, but I haven't been able to check if my model should have it or not. Model is: Machine Type Model: 20AMS0SQ1A
PS: External battery works fine, and shows up as battery #2
03-08-2017 10:33 AM
Welcome to Lenovo Community! And happy to have you here.
As I understand that you are looking for the query regarding Internal Battery for your x240
According to MTM it has internal battery. Below are few internal batteries for your model
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
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03-09-2017 12:07 AM - edited 03-09-2017 12:16 AM
thanks for the quick reply. If I bought a manufacturer refurbished machine, then I shouldn't have to buy it if it ships with his model, right ?
*EDIT: If I check 'as built' option, I see that it does not show that it comes with a internal batery, unless I missed it. It just shows the external battery.
03-09-2017 12:34 AM
Yeah that's right but some of the system doesn't shipped with internal battery. So in that case one has to purchase it from either Service Centre or Online Retailer
03-09-2017 02:29 AM
Just message me your system Serial Number & don't post it here.
03-09-2017 02:48 AM
Thanks for providing the info & as checked with your SN the system is only shipped with external battery only.