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madhukar93
Paper Tape
Posts: 3
Registered: ‎03-08-2017
Location: IN
Views: 3,061
Message 1 of 8

x240: Battery #1: Not present

bought a refurbished x240 online (India). On powering it on I see that it says battery #1: Not present. From what I've read some models ship without internal batteries, but I haven't been able to check if my model should have it or not. Model is: Machine Type Model: 20AMS0SQ1A

PS: External battery works fine, and shows up as battery #2

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 3,032
Message 2 of 8

Re: x240: Battery #1: Not present

Hi Madhukar, 

 

Welcome to Lenovo Community! And happy to have you here.

 

As I understand that you are looking for the query regarding Internal Battery for your x240

According to MTM it has internal battery. Below are few internal batteries for your model

  • 45N1109  Panasonic-SANYO 3cell 
  • 45N1773   Panasonic Rogue Integ 3cell 

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 
Cheers,

Prabhansh
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madhukar93
Paper Tape
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Registered: ‎03-08-2017
Location: IN
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Message 3 of 8

Re: x240: Battery #1: Not present

thanks for the quick reply. If I bought a manufacturer refurbished machine, then I shouldn't have to buy it if it ships with his model, right ?

 

*EDIT: If I check 'as built' option, I see that it does not show that it comes with a internal batery, unless I missed it. It just shows the external battery.

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 2,971
Message 4 of 8

Re: x240: Battery #1: Not present

Hi again, 

 

Yeah that's right but some of the system doesn't shipped with internal battery. So in that case one has to purchase it from either Service Centre or Online Retailer

 

Cheers

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
madhukar93
Paper Tape
Posts: 3
Registered: ‎03-08-2017
Location: IN
Views: 2,965
Message 5 of 8

Re: x240: Battery #1: Not present

Can you confirm for my MTM ?

Retired Support Specialist
Posts: 1,803
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Message 6 of 8

Re: x240: Battery #1: Not present

Hi Madhukar, 

 

Just message me your system Serial Number & don't post it here.

 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 2,958
Message 7 of 8

Re: x240: Battery #1: Not present

Hi again, 

 

Thanks for providing the info & as checked with your SN the system is only shipped with external battery only.

 

Regards

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
joelang15
What's DOS?
Posts: 1
Registered: ‎09-27-2018
Location: PH
Views: 1,683
Message 8 of 8

Re: x240: Battery #1: Not present

hi can you help me 

 

my new laptop doesnt detect battery one

 

i got the bnew x270 

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