08-03-2018 01:59 PM
I'm running out of ideas so I hope you can help. When I turn on the laptop, I see the lights but nothing else. It's only when I connect it to an external monitor that I see the actual screen. Same with the keyboard - only the attached keyboard works.
I updated drivers and bios. There's no damage. This is using Windows 7 and I've had no problems with it. Under display, detecting another screen fails, just gives me the external screen. Touchpad is enabled in settings but doesn't work.
Any ideas? The laptop is about 4 years old and out of warranty. No spills or damage.