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Posts: 13
Registered: ‎02-12-2017
Location: TR
Views: 586
Message 1 of 3

x250 External battery disabled

Hello there,


Today my external battery disabled by system without my permission.Now i cant get it being used. Only internal battery is being used right now. Here are the steps that i tried : 


Restart, Restart without external battery, Restart with external battery installed, Reinstall Drivers, Disable internal battery. Lenovo settings does recognise battery and can get information from it. But device manager doesnt recognise the battery. Why is this happening ? i dont have issues with anything at this computer it just suddenly happened after i shut down computer. 





Lenovo x250

Windows 10 Pro 64bit clean installed.


4gb ram

500gb HDD

Posts: 322
Registered: ‎04-18-2014
Location: GB
Views: 488
Message 2 of 3

Re: x250 External battery disabled

Don't quite follow this. If I understand correctly, the battery is recognised by Lenovo and charges and can power the laptop but doesn't show under Device Manager? Or it does show under Device Manager but has a question mark? Or it doesn't power the laptop at all?


Can you please explain further nd provide more details.



I do not work for Lenovo, I only provide suggestions based on my personal experience and willingness to help others as a volunteer.

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Posts: 13
Registered: ‎02-12-2017
Location: TR
Views: 473
Message 3 of 3

Re: x250 External battery disabled

Okey, battery is recognized by "lenovo settings" but not by windows device manager. So it wont power up or charge. But today some how it fixed it self. Now it works. 

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