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0dmr
Paper Tape
Posts: 4
Registered: ‎08-07-2015
Location: USA
Views: 5,106
Message 1 of 3

x250 stuck in sleep, can't power off

I have a new x250, about 1 month old. I opened it, expecting it to wake from sleep, but it did not. The lights on the keyboard (f1, f4 and fnlock) are still on, but otherwise unresponsive. The red light on the back that usually blinks to indicate sleep is off.

 

The power button does not respond. I tried holding it 30 secs, but no effect. I tried pulling the battery, but since the x250 has two batteries, and one is internal, this did not work. I'm currently hoping whatever it is doing will drain the second battery eventually, but if it's only running those lights, that could take a long time.

 

Is there another way to hard shut down the x250?

0dmr
Paper Tape
Posts: 4
Registered: ‎08-07-2015
Location: USA
Views: 5,095
Message 2 of 3

Re: x250 stuck in sleep, can't power off

Tech support guy told me you can stick a paper clip in a little hole next to the battery between the battery slot and one of the rubber feet on the bottom, above the number 1 battery lock, and below the screen hinge. Worked for me.
Siniliini
What's DOS?
Posts: 1
Registered: ‎04-02-2017
Location: FI
Views: 3,231
Message 3 of 3

Re: x250 stuck in sleep, can't power off

Thanks a million!🌟 Had a similar problem and this solved it. 

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