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natbgsy
Fanfold Paper
Posts: 9
Registered: ‎09-13-2016
Location: GB
Views: 775
Message 1 of 4

x260 - windows 10 64bit problem installing Think Vantage and fingerprint driver

Hi

I have just built myself a new x260 with Windows 10 64 bit installed (version 1607 OS Build 14393.693)

 

Its all working okay apart from the Thinkvantage software and the the Fingerprint reader. I have downloaded and installed the relevant drivers but the both issues remain. There appaers not to be any thinkvantage installation directories even though the install was successful. Same goes for the Finger printer reader under device manager\Biometric Devices\Synaptics FP Sensors (WBF) (PID=0017)  is installed but I cant find the Thinkvantage software to control the reader.

 

Has anyone else had this issue please. My previous Windows 10 x250 worked just fine.

 

Thanks

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 729
Message 2 of 4

Re: x260 - windows 10 64bit problem installing Think Vantage and fingerprint driver

Hi Natbgsy, 

 

Welcome to Lenovo Community! And happy to have you here.

 

As I understand that you have query regarding Fingerprint configuration in your x260

To configure Biometric device in Windows 10 there is no need of an additional software.

To enroll fingerprints in Windows 10, it uses a new feature called Windows Hello.

  • To use Windows Hello, Microsoft requires that you first set a PIN. Under the PIN section, click on the Add button to create a PIN.  Follow the on-screen prompts to create your PIN.
  • Under the Windows Hello section, find the fingerprint item and click on the “Set up” button. Follow the on-screen prompts to enroll your finger.  Enroll more fingers if you want to.

And regarding Thinkvantage System update you can try downloading it from here

  

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 
Regards,
Prabhansh
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karthickchand
What's DOS?
Posts: 1
Registered: ‎04-20-2017
Location: IN
Views: 597
Message 3 of 4

Re: x260 - windows 10 64bit problem installing Think Vantage and fingerprint driver

Hi

 

I have tried this steps in X260 laptop with windows 10 1607 . I can't set fingerprint authentication .It's just blink one block screen there is no fingerprint follwing proccess

 

Advice for this issue

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 591
Message 4 of 4

Re: x260 - windows 10 64bit problem installing Think Vantage and fingerprint driver


@karthickchand wrote:

Hi

 

I have tried this steps in X260 laptop with windows 10 1607 . I can't set fingerprint authentication .It's just blink one block screen there is no fingerprint follwing proccess

 


Hey again, 

 

If possible will you please some snaps of error message or blank screen your getting. 

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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB

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