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04-07-2017

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x270 Driver for fingerprint sensor unavailable

2017-04-07, 14:40 PM

Hello, I have an x270 and when searching for drivers on the lenovo driver page, I cannot locate a fingerprint sensor driver at all. Can anyone point me to this driver? There is a common driver which is for all previous x series, does not include x270.

 

 

Here are the hardware ID for the two missing devices:

 

I believe this is a synaptics fingerprint driver

USB\VID_138A&PID_0097&REV_0164


I believe this is an Intel Driver:

ACPI\VEN_INT&DEV_0E0C

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1811 Posts

12-12-2016

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Re: x270 Driver for fingerprint sensor unavailable

2017-04-07, 16:31 PM

Hi 5thinkpads ,

Welcome to Lenovo Community! And happy to have you here.

As I understand that you have query regarding missing drivers for X270

For Fingerprint Sensor please download this

And the second one I believe it is Intel® Software Guard Extensions driver

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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Re: x270 Driver for fingerprint sensor unavailable

2017-04-07, 19:54 PM

Hi,

 

thank you for the links you have provided me. surprisingly the intel driver was just what I needed! thank you so much. To add some insight I am running windows 8.1 on this kaby lake x270. Windows automatically recognized my 4g device and my trackpad, however, the fingerprint sensor is still not working.


The link to the x260 fingerprint sensor warns me when installing that the driver is unsigned. When it is installed i am informed that the device is not connected and please connect the biometric device. So the application installs, but the driver is missing and the device is not present in device manager. 

 

Also I do not have a trackpad driver that works appropriately, just using microsofts basic trackpad drivers. But everything else seems to be working 100%

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Re: x270 Driver for fingerprint sensor unavailable

2017-04-10, 5:09 AM

Hey again, 

 

I can see there are no drivers listed for Windows 8.1 in Lenovo site. I'll recommend you to use Lenovo System Update & check whether it can detect the missing drivers or not.

 

Do let us know how it goes.

 

Regards,
Prabhansh
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5 Posts

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Re: x270 Driver for fingerprint sensor unavailable

2017-05-03, 8:33 AM

Hello again,

 

I tried the lenovo system update, but unfortunately it does not provide me with any download for the fingerprint manager or the trackpad. I am running windows 8.1.  It seems many drivers exists but not this one. I am still trying to find a fix for this.

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4975 Posts

04-25-2008

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  • Message 6 of 15

Re: x270 Driver for fingerprint sensor unavailable

2017-05-03, 14:17 PM

The fingerprint driver is there now:

 

http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X270-TYPE-20K6-20K5/downloads/DS121407

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20 Posts

05-04-2017

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  • Message 7 of 15

Re: x270 Driver for fingerprint sensor unavailable

2017-05-04, 14:29 PM

Hi

 

I can't find the driver for fingerprint on X270 20K5 (Skylake) on windows 7, is it supported?

 

I understand that Intel SGX Control and TPM 2.0 is not supported for windows 7 so I can disable it on the BIOS

I guess Fingerprinting is not supported either as it needs Intel SGX to be available for it to work? 

 

thanks in advance

Guillo

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6343 Posts

10-29-2009

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Re: x270 Driver for fingerprint sensor unavailable

2017-05-04, 16:20 PM

For Windows 7 you need fingerprint software.  For some reason, the software is not available on the website yet.  I'm checking on what the delay is.  Sorry for this trouble. 

 

 

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16 Posts

06-13-2015

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  • Message 9 of 15

Re: x270 Driver for fingerprint sensor unavailable

2017-05-05, 12:51 PM

the lenovo x270 materials lists windows 7 as a supported OS, but not officially windows 8. It is really unfortunate that they have not released drivers for their supported OS.

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  • Message 10 of 15

Re: x270 Driver for fingerprint sensor unavailable

2017-05-05, 15:17 PM

Here is the Win7 fingerprint software for X270:

 

32-bit:  https://www.dropbox.com/s/ouq8vxqk8djaylm/w7fpt5a0_32.exe?dl=0

64-bit:  https://www.dropbox.com/s/rbxnwaat8t28ojt/w7fpt5a0_64.exe?dl=0

 

readme:  https://www.dropbox.com/s/bae1l7lybsbee5q/W7FPT5A0.txt?dl=0

 

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