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5thinkpads
Blue Screen Again
Posts: 5
Registered: ‎04-07-2017
Location: US
Views: 11,345
Message 1 of 15

x270 Driver for fingerprint sensor unavailable

Hello, I have an x270 and when searching for drivers on the lenovo driver page, I cannot locate a fingerprint sensor driver at all. Can anyone point me to this driver? There is a common driver which is for all previous x series, does not include x270.

 

 

Here are the hardware ID for the two missing devices:

 

I believe this is a synaptics fingerprint driver

USB\VID_138A&PID_0097&REV_0164


I believe this is an Intel Driver:

ACPI\VEN_INT&DEV_0E0C

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 11,298
Message 2 of 15

Re: x270 Driver for fingerprint sensor unavailable

Hi 5thinkpads ,

Welcome to Lenovo Community! And happy to have you here.

As I understand that you have query regarding missing drivers for X270

For Fingerprint Sensor please download this

And the second one I believe it is Intel® Software Guard Extensions driver

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
5thinkpads
Blue Screen Again
Posts: 5
Registered: ‎04-07-2017
Location: US
Views: 11,284
Message 3 of 15

Re: x270 Driver for fingerprint sensor unavailable

Hi,

 

thank you for the links you have provided me. surprisingly the intel driver was just what I needed! thank you so much. To add some insight I am running windows 8.1 on this kaby lake x270. Windows automatically recognized my 4g device and my trackpad, however, the fingerprint sensor is still not working.


The link to the x260 fingerprint sensor warns me when installing that the driver is unsigned. When it is installed i am informed that the device is not connected and please connect the biometric device. So the application installs, but the driver is missing and the device is not present in device manager. 

 

Also I do not have a trackpad driver that works appropriately, just using microsofts basic trackpad drivers. But everything else seems to be working 100%

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 11,245
Message 4 of 15

Re: x270 Driver for fingerprint sensor unavailable

Hey again, 

 

I can see there are no drivers listed for Windows 8.1 in Lenovo site. I'll recommend you to use Lenovo System Update & check whether it can detect the missing drivers or not.

 

Do let us know how it goes.

 

Regards,
Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
5thinkpads
Blue Screen Again
Posts: 5
Registered: ‎04-07-2017
Location: US
Views: 11,034
Message 5 of 15

Re: x270 Driver for fingerprint sensor unavailable

Hello again,

 

I tried the lenovo system update, but unfortunately it does not provide me with any download for the fingerprint manager or the trackpad. I am running windows 8.1.  It seems many drivers exists but not this one. I am still trying to find a fix for this.

Community SuperMod
Community SuperMod
Posts: 4,519
Registered: ‎04-25-2008
Location: US
Views: 11,016
Message 6 of 15

Re: x270 Driver for fingerprint sensor unavailable

The fingerprint driver is there now:

 

http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X...

I don't work for Lenovo. I'm a crazy volunteer!
Guillo1
Punch Card
Posts: 20
Registered: ‎05-04-2017
Location: CH
Views: 10,992
Message 7 of 15

Re: x270 Driver for fingerprint sensor unavailable

Hi

 

I can't find the driver for fingerprint on X270 20K5 (Skylake) on windows 7, is it supported?

 

I understand that Intel SGX Control and TPM 2.0 is not supported for windows 7 so I can disable it on the BIOS

I guess Fingerprinting is not supported either as it needs Intel SGX to be available for it to work? 

 

thanks in advance

Guillo

Lenovo Staff
Lenovo Staff
Posts: 5,187
Registered: ‎10-29-2009
Location: NC
Views: 10,986
Message 8 of 15

Re: x270 Driver for fingerprint sensor unavailable

For Windows 7 you need fingerprint software.  For some reason, the software is not available on the website yet.  I'm checking on what the delay is.  Sorry for this trouble. 

 

 

arugulasalad
Fanfold Paper
Posts: 16
Registered: ‎06-13-2015
Location: Tokyo
Views: 10,962
Message 9 of 15

Re: x270 Driver for fingerprint sensor unavailable

the lenovo x270 materials lists windows 7 as a supported OS, but not officially windows 8. It is really unfortunate that they have not released drivers for their supported OS.

Lenovo Staff
Lenovo Staff
Posts: 5,187
Registered: ‎10-29-2009
Location: NC
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Message 10 of 15

Re: x270 Driver for fingerprint sensor unavailable

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