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Paper Tape
Posts: 3
Registered: ‎12-13-2008
Location: USA
0 Kudos

x301 webcam gets disabled on win7

The only solution so far is to remove all USB host controller and let windows reinstall things. That worked for a bit, but then the webcam got disabled again. Is there any other solution?

Retired Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
0 Kudos

Re: x301 webcam gets disabled on win7

hey bobley,

have you tried the webcam driver version 1.32.500.0 ? if not, kindly do so.

at the same time, try uninstalling the graphic driver for your unit. also when the webcam gets disabled .. when does it get disabled? when using a software? when windows starts ?





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Paper Tape
Posts: 4
Registered: ‎02-04-2012
Location: australia
0 Kudos

Re: x301 webcam gets disabled on win7

I have been travelling for six months and back now. I still haven't been able to get my webcam working with win7-32bit. I tried doing a fresh win7 install and it didn't help.
I also can't see the integrated webcam driver in device manager under imaging devices ! ???
I tried installing v 1.32.500 and when it goes to install, it begins and then the windows just closes after a few seconds and nothing gets installed.
Any other suggestions ?
Paper Tape
Posts: 4
Registered: ‎02-04-2012
Location: australia
0 Kudos

Re: x301 webcam gets disabled on win7

What's the name of the graphic driver and where do I find this driver. Thanks.

Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: x301 webcam gets disabled on win7

download thinkvantage system update, it should install all the necessary drivers for you.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 4
Registered: ‎02-04-2012
Location: australia
0 Kudos

Re: x301 webcam gets disabled on win7

I tried that it doesn't help. The cam website soft installs half way and then the installing window disappears half way through the installation. ???

I launched a service call with Lenovo here in Australia. I'll see if they can fix it over the phone tomorrow and will report back as soon as I get it fixed. I may have to bring it into their service center.

Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: x301 webcam gets disabled on win7

If all things fail just reinstall the OS from scratch.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft