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16 Posts

05-22-2018

AT

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Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-03-24, 23:45 PM

Hello,

I am getting lots of Event 610 Smart Card Service when I insert the sim card.

 

Smart Card Reader 'Microsoft UICC ISO Reader 1ec14ae0 0' rejected IOCTL TRANSMIT: The parameter is incorrect. If this error persists, your smart card or reader may not be functioning correctly.

Command Header: 00 ca 7f 68

 

Smart Card Reader 'Microsoft UICC ISO Reader 1ec14ae0 0' rejected IOCTL POWER: The data area passed to a system call is too small. If this error persists, your smart card or reader may not be functioning correctly.

Command Header: 00 00 00 00

 

LTE seems to work, however I do seem to have issues with it: randomly it won't work when coming back from sleep, so I have to reboot to make it work.

 

Can someone comment please?

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16 Posts

05-22-2018

AT

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Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-03-31, 19:31 PM

What is this forum actually for? I've posted couple of various topics, none with a single reply.

Got myself €2500 notebook, and that's it?

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1 Posts

05-20-2019

US

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  • Message 3 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-05-20, 22:05 PM

Hi. Did you ever find a solution to this one?

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2 Posts

05-29-2019

IL

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Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-05-29, 17:09 PM

Replying in the hope that someone will look at this. I am also getting many of these errors in the log.  I have a T490 with a Fibocom L850-GL cellular modem installed. The machine suffers from frequent crashes, and the most common error in the Event Viewer log is the one mentioned in this thread:

 

Smart Card Reader 'Microsoft UICC ISO Reader dfa6b42a 0' rejected IOCTL POWER: The data area passed to a system call is too small. If this error persists, your smart card or reader may not be functioning correctly.

Command Header: 00 00 00 00

 

Smart Card Reader 'Microsoft UICC ISO Reader dfa6b42a 0' rejected IOCTL TRANSMIT: Access is denied. If this error persists, your smart card or reader may not be functioning correctly.

Command Header: 00 a4 04 00

 

 

The device in question is the SIM card reader. Don't know if this is related to the crashes, but I'd really like for someone to investigate this.

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296 Posts

08-02-2018

PH

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Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-05-29, 18:42 PM

Hi to all!

 

Welcome to the community forums. 

 

Basic troubleshooting steps is to make sure that all updates are up to date. That is Windows update and driver updates. 

 

For driver updates that is using Windows 10 on their computer. Please use Lenovo Vantage app to scan for updated drivers. See this article: https://support.lenovo.com/us/en/solutions/ht505081

 

To update Windows, 

Open Settings.
Click on Update & Security.
Click on Windows Update.
Click the Check for updates button.

 

You can also manually download the drivers of the computer from our support site: https://support.lenovo.com/

 

Observe the computer after updating the drivers. See if you are still getting the error codes. 

 

Regards,

Matt_lenovo



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6 Posts

10-23-2013

DE

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  • Message 6 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-06-13, 4:29 AM

Hi,

 

is the problem solved with any other driver? Has the same problem and issues with Windows 10 VPN. The mobile connection is broken after 10 seconds of the VPN connected and reconnect when VPN is down. In the event log this is the only error I can see so I like to exclude it as a reason for that.

 

Cheers,

Nils

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2 Posts

07-25-2019

CA

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  • Message 7 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-07-25, 4:08 AM

I'm having the same issue.  All Lenovo firmware, software and windows updates all up to date.  

I don't have smart card reader so assume its related to Fibocom 850-GL WWAN device which I have.  

Machine randomly reboots or goes into state where hard reset must be done.  

 

Anyone else solve this?  

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2 Posts

07-11-2019

US

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  • Message 8 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-10-11, 20:46 PM

Hello. 

 

Try the following :  Device manager > Software Device > Uiss Iso Device > Disable

 

 

 

 

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2 Posts

05-29-2019

IL

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  • Message 9 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-10-17, 19:48 PM

I confirmed that this makes the "Smart Card Service" 610 error go away, at the cost of having a strange disabled device in the device manager. The cellular service works normally. This should still be fixed in some normal way by whoever is responsible for that driver.

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2 Posts

07-25-2019

CA

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  • Message 10 of 17

Re: Constant "Smart Card Service" Event 610 when SIM-card inserted

2019-12-11, 17:19 PM

Yes absolutely having this issue!  Have opened tickets with lenovo with no sucess.  I will try disabling the Uicc Iso Device and see if that helps. What is the impact of disabling this device however??   FiboCom L850 is still operational after disabling Uicc.  


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