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59 Posts

12-26-2015

Germany

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  • Posts: 59
  • Registered: ‎12-26-2015
  • Location: Germany
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  • Message 131 of 134

Re: Helix 20CG won't wake from sleep mode

2016-11-27, 10:50 AM

... getting closer: After having

- updated BIOS to 1.90 (Lenovo system update)

- updated Intel graphics driver to 20.19.15.4531 (Windows 10 update service)

I had to find out today that resume works perfectly as long as Firefox(!) isn´t running.  Although I haven´t the faintest notion how a web browser can impact the graphics driver down to reinitialization on resume, it´s always reproducible.

 

Tried at least ten other applications (Calibre, LibreOffice, IE, ...) => no issue. Even if Firefox was running but has been quit before going to sleep, it´s ok. So I guess I´ll have to switch to another browser on this installation and open an issue with Mozilla.

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15 Posts

07-25-2012

Germany

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  • Posts: 15
  • Registered: ‎07-25-2012
  • Location: Germany
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  • Message 132 of 134

Re: Helix 20CG won't wake from sleep mode

2016-11-28, 1:17 AM

Yeah, same here! I just recently installed that BIOS Version as well as the graphics driver version 4531. Seems like everything is running just fine.

 

I then tried to reproduce your problem with the Firefox browser. Surprisingly, my Standby works just fine with Firefox up and running. And to make it even more confusing, I then tried it with the Chrome Browser running (which is the browser I am using regularly). And guess what, it did NOT work. No wakeup from standby.

 

So now someone please tell us why the Helix won't go in standby mode when using your personal favourite browser and only this one :)

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18 Posts

08-25-2011

United States of America

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  • Posts: 18
  • Registered: ‎08-25-2011
  • Location: United States of America
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  • Message 133 of 134

Re: Helix 20CG won't wake from sleep mode

2016-11-28, 1:33 AM

Well, during all the problems I had with the sleeping and hybernation I had always Firefox running so now I am wondering if these browsers could have been the trigers all along.

 

In any case, with the 10.18.15.4279 I had never experience the problem again so I'd stopped experimenting.

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59 Posts

12-26-2015

Germany

60 Signins

395 Page Views

  • Posts: 59
  • Registered: ‎12-26-2015
  • Location: Germany
  • Views: 395
  • Message 134 of 134

Re: Helix 20CG won't wake from sleep mode

2016-12-04, 10:53 AM

... not just Firefox. Had to realize today it´s the same when a VM is running (VMWare). Guess that these applications use some common graphics functions. 

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