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92 Posts

04-29-2015

United States of America

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  • Message 11 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-19, 17:06 PM

I was so fed up with this issue. I performed a factory reset back to 8.1, and the issue was no longer present.

 

Re-upgraded to 10, and the error did go away for some time. I thought it was a Visual C++ 2010 Redistributable. But it came back...

 

So... i will try this graphics driver rollback, i have version 20.19.xx.xxxx

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27 Posts

07-23-2013

Canada

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  • Message 12 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-19, 17:45 PM

And you need to exclude the windows update that automaticaly installed driver 20x :(

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92 Posts

04-29-2015

United States of America

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  • Message 13 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-19, 18:46 PM

We also need to understand that the Intel graphics driver number (10.xx..) (20.xx..) corresponding with the architecture and version of Windows

 

Under the Lenovo support page for the helix however, it says that version 20.xx... is for windows 10 64 but, and that 10.xxx... is for 32 bit... so i'm confused...

 

 

Intel IdentifierOperation System Version
20Windows 10
10Windows 8.1*
9Windows 8*
8Windows 7*
7Windows Vista*
6Windows* 2000 and Windows* XP
5Windows 2000 only
4Windows* 95/98/98SE/Me or Windows NT* 4.0

 

Intel IdentifierDirectX* Version
1912
1811.1
1711.0
1510.x
149.x
138.x
127.x
116.x

 

Support page:

 

You can see the verison number corresponding with the driver version...

654646464.png

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59 Posts

12-26-2015

Germany

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  • Message 14 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-20, 20:13 PM

... still struggling even using the old driver. Pls. see my separate post at https://forums.lenovo.com/t5/ThinkPad-X-Series-Tablet-and/Helix-2nd-G-Still-blank-screen-on-some-events/td-p/2264538.

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92 Posts

04-29-2015

United States of America

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  • Message 15 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-21, 0:08 AM

My Helix seems to have fixed itself. Upgraded to insider build 14267.

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18 Posts

01-28-2016

Sweden

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  • Message 16 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-22, 6:58 AM
My guess is that you will have the problems back in just some days Gandalforce. This since insider build does a fresh install and my device has always been trouble-free the first days after a fresh install.
I really hope it goes well for you. Please inform back to this forum
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92 Posts

04-29-2015

United States of America

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  • Message 17 of 134

Re: Helix 20CG won't wake from sleep mode

2016-02-22, 13:20 PM

The sleeping/waking up seems to be okay, im just having boot problems now. Have to keep booting to a usb and running

bootrec /fixmbr
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5 Posts

11-29-2015

TAIWAN

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  • Message 18 of 134

Re: Helix 20CG won't wake from sleep mode

2016-03-02, 6:34 AM
Me, too.
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92 Posts

04-29-2015

United States of America

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  • Message 19 of 134

Re: Helix 20CG won't wake from sleep mode

2016-03-18, 2:55 AM

BEWARE: computer may freeze on initial boot after download and pre-install, what the AF Microsoft.

 

....now after trying to upgrade insider build (14291): cant get into windows, cant reset, cant re-install, cant factory reset, command prompt bootrec commands do not work. Lenovo with Windows=NOPE

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14 Posts

07-31-2013

New Jersey

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  • Message 20 of 134

Re: Helix 20CG won't wake from sleep mode

2016-04-26, 2:46 AM

It is ridiculous how Lenovo does not have a fix for the not waking from sleep issue or some other official acknowledgement of this issue.  It's not like windows 10 is new. 

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