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59 Posts

12-26-2015

Germany

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Re: Helix 20CG won't wake from sleep mode

2016-06-03, 22:45 PM

You may have noticed that the Helix has been superseded by the X1 Tablet. Maybe that´s why Lenovo still hasn´t made not even the faintest statement on this really annoying issue.

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4 Posts

06-05-2016

Sweden

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Re: Helix 20CG won't wake from sleep mode

2016-06-05, 16:50 PM

Apologies if I missed it, but can anyone confirm or deny whether the recent BIOS update fixed this?

 

- Fixed an issue where system might not resume from hibernate with Intel PTT on
  Windows 10.

 

I imagine PTT should technically not have anything to do with this, but there's a possibility of a silent fix. I'm hesitant to upgrade to W10 only to *yet again* have to factory reset to W8.1 to keep the machine usable.

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59 Posts

12-26-2015

Germany

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Re: Helix 20CG won't wake from sleep mode

2016-06-05, 17:26 PM

BIOS version 1.85 is affected by the issue discussed within this topic. If this is not what you were looking for, which version do you refer to?

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4 Posts

06-05-2016

Sweden

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Re: Helix 20CG won't wake from sleep mode

2016-06-05, 17:49 PM

 

wrote:

BIOS version 1.85 is affected by the issue discussed within this topic. If this is not what you were looking for, which version do you refer to?

v1.86, pushed yesterday (?) via the Lenovo Update tool.

 

The BIOS setup screen describes it as such:

 

UEFI BIOS Version N17ET86W (1.86)

UEFI BIOS Date (Year-Month-Day) 2015-05-04

Embedded Controller Version N17HT64W (1.86)

edit: pic

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59 Posts

12-26-2015

Germany

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Re: Helix 20CG won't wake from sleep mode

2016-06-05, 20:46 PM

Thanks for the hint. I have applied the update and will report observations.

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92 Posts

04-29-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-06, 2:49 AM

BIOS verison 1.86 does not solve the hibernation/wake up from sleep issue.

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4 Posts

06-04-2016

Poland

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Re: Helix 20CG won't wake from sleep mode

2016-06-10, 5:26 AM

Hello 

So how can i solve this?

Thats just ridiculus, that expensive piece of equipement is working like this

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19 Posts

03-26-2016

United States of America

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  • Message 48 of 134

Re: Helix 20CG won't wake from sleep mode

2016-06-14, 6:17 AM

I've tried Intel MEI drivers including 10.X, 11.X, and all of then won't solve this sleep issue!

 

Recent BIOS update 1.86 still won't work!

 

 

I checked my driver versions,:

BIOS (viewed from msinfo32): BIOS Version/Date LENOVO N17ET86W (1.86 ), 5/4/2016

Intel (R) Management Engine Interface: 11.0.0.1181

 

I think it's BIOS's fault, Lenovo should update it once more!

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57 Posts

04-23-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-14, 18:39 PM

from what I've tested, 1.86 only resolves hibernate resume issue when you are running newer windows 10 build (redstone). In addition, 1.86 breaks open-lid setting in the BIOS, so that even you disable open-lid wake up, the computer will still wake up.

If the issue is with resuming from sleep, you can first try older intel graphics driver (ver4279), any version beyond 4279 will result in blank screen from what I've tested (while the power led is on). If you are running redstone build, using newer graphics driver is OK, I didn't experience problems as severe as current windows 10 TH2

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18 Posts

08-25-2011

United States of America

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  • Message 50 of 134

Re: Helix 20CG won't wake from sleep mode

2016-06-16, 6:36 AM

I am confused:

1) Isn't Windows 10 Redstone build schedulled for end of July?!

2) Were can one get those Intel graphics driver (ver4279)?; Lenovo does not have a repository of older drivers....

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