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5 Posts

11-29-2015

TAIWAN

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Re: Helix 20CG won't wake from sleep mode

2016-06-16, 7:20 AM

Recently, this problem is getting better on my TP10 and Helix 2nd.

1) Update battery firmware.

support.lenovo.com/tw/zh/products/Laptops-and-netbooks/ThinkPad-Helix-Series-laptops/ThinkPad-Helix-Type-20CG-20CH/20CG/001BUK/downloads/DS001322

 

2) Use Hibernation off command " powercfg /h off

 

 

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4 Posts

06-04-2016

Poland

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Re: Helix 20CG won't wake from sleep mode

2016-06-16, 12:24 PM

I have this fixed

Had same exact problems as everyone described

Was driving me more than crazy

For about a week it is okay now

 

Will describe the solution later, it was quite easy actually

 

 

 

 

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57 Posts

04-23-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-16, 14:59 PM

Redstone preview is available for windows insiders, but it is buggy so I reverted back to stable release last month. I noticed yesterday Lenovo released a new graphics driver (ver 4444), and it is working fine on my 10586 windows 10. No waking up issues so far. As for hibernation resuming problem, it seems that disabling AMT in the UEFI BIOS can resolve the problem. BTW, I am currently using ver. 1.85 BIOS.

Ver 4444 driver still causes resuming issue, so I rolled back to 4279. I think it is better to update to 4444 after updating windows 10 to redstone.

 

Sigh, my experience is that updating to redstone is much better (get rid of sleep resuming issue most of the time). However, the redstone has hibernation resuming issue until ver 1.86 bios, however, ver 1.86 bios has bug in open-lid option. So there is no perfect solution, for a computer that has been released for more than a year.

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59 Posts

12-26-2015

Germany

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 4:08 AM

Confirming Gandalforce: Yesterday again I had to hard reset the device in order to recover from a blank screen, so BIOS 1.86 doesn't resolve this issue.

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92 Posts

04-29-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 4:48 AM
The battery firmware updater doesn't find any needed updates.
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92 Posts

04-29-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 4:49 AM
I will try this, will advise
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18 Posts

08-25-2011

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 5:09 AM

 

nahemah, many of us are eager to try your method!!!

 

Meanwhile I am installing this newly release video drivers (even though Lenovo acknowledges it does not solve any issues, it just comes straight from Intel!)

Also, I am disabling that AMT in UEFI BIOS…

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18 Posts

08-25-2011

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 20:55 PM

Upgrading to the newly release video drivers and, like someone suggested, disabling AMT in UEFI BIOS, at least the temporaty disabling, does not solve this sleep problem.

 

The search continues... At the end we may have to do a clean reinstall and prevent that stupid KB3140741 update. I will be wasting countless hours reconfiguring everything though...

 

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92 Posts

04-29-2015

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 22:13 PM

I updated to Windows 10 Insider Build 14367, and there was a video display driver update as well.

 

Did not try the AMT in BIOS. But my wake up from sleep seems to be fixed.

 

I close the lid, and the power indicator light turns off, and about a minute later, it turns back on. Lip opened, and Helix wakes up.

 

I let it sleep for about an hour, and it still worked.

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18 Posts

08-25-2011

United States of America

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Re: Helix 20CG won't wake from sleep mode

2016-06-17, 23:12 PM

So good news and bad... there is solution, but we'll have to wait till 31st of July (offical release). I doubt Lenovo will do anything about it this late now.

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