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2 Posts

09-16-2019

United States of America

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Internet disconnects when plugging in USB-C charger

2019-09-16, 14:05 PM

On my X1 Yoga 3rd gen, when I plug in my USB-C charger, my Internet connection drops within 15 seconds. Unplugging it restores my connection to the network. Wi-Fi still remains connected, but it looks like it experiences DNS issues.

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459 Posts

05-02-2019

United States of America

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Re: Internet disconnects when plugging in USB-C charger

2019-11-12, 14:45 PM

Hi !

 

Welcome to Lenovo Community Forums.

 

When did the issue start? Did the issue occurs out of the box? You may uninstall the Wireless LAN adapter driver in device manager and get the latest driver from our support website.

 

If still the same after install/reinstall the drivers, we suggest that you update the BIOS version of the machine and observe if you'll see any changes. You may download the BIOS from our support website as well.

 

Regards,



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1 Posts

07-21-2020

United Kingdom of Great Britain and Northern Ireland

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Re:Internet disconnects when plugging in USB-C charger

2020-07-21, 8:29 AM

I have the same issue. I have my Lenovo Yoga 720 for 3 years now. All of the sudden I noticed there is no internet connection via WIFI when I have my USBc port connected.

I did check online on Lenovo website and all drivers are up to date, including BIOS firmware.

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