English Community

ThinkPad NotebooksThinkPad: X Series Tablet and Helix Laptops
All Forum Topics

15 Posts


Hong Kong

15 Signins

90 Page Views

  • Posts: 15
  • Registered: ‎03-25-2014
  • Location: Hong Kong
  • Views: 90
  • Message 1 of 1

Lenovo ThinkPad Helix 369847B touch pad stops working after re-docking screen

2015-07-09, 8:20 AM



I've been having problems with the touchpad on my Lenovo ThinkPad Helix 369847B.  If I un-dock the screen to use in tablet mode and then re-dock with the keyboard, the touchpad might not work (no mouse, no left or right click), but the screen and keyboard still work.


The same also happens (sometimes) if I sleep the machine by closing the screen then  re-opening.  Can't find a way to get the touchpad to work again, other than a restart, which is quite frustrating. Tried removing the screen, resetting the keyboard with a paperclip and re-docking - but no luck.


Can anyone please tell me how to get the machine to recognise the touchpad again, without having to do a reboot?   Or any way to stop this happening?


Machine stats:

Lenovo ThinkPad Helix 369847B

Windows 8.1 Pro 64-bit


Also the machine is fully updated via Lenovo System Update & Windows update + latest keyboard firmware.





Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms