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54 Posts

05-19-2013

UK

467 Signins

1425 Page Views

  • Posts: 54
  • Registered: ‎05-19-2013
  • Location: UK
  • Views: 1425
  • Message 41 of 43

Re: Lenovo is not honoring Helix on-site warranty!

2013-07-05, 13:38 PM

Well, I put in a warranty call earlier this week due to a noisy fan, and today an engineer turned up onsite and replaced the fan, so there are no problems with the on site warranty here in the UK

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53 Posts

01-06-2013

Nebraska

67 Signins

392 Page Views

  • Posts: 53
  • Registered: ‎01-06-2013
  • Location: Nebraska
  • Views: 392
  • Message 42 of 43

Re: Lenovo is not honoring Helix on-site warranty!

2013-07-05, 13:58 PM
Great to hear. Unfortunately, no stories of on-site repairs in the US.
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21 Posts

05-19-2013

Ontario

960 Signins

2442 Page Views

  • Posts: 21
  • Registered: ‎05-19-2013
  • Location: Ontario
  • Views: 2442
  • Message 43 of 43

Re: Lenovo is not honoring Helix on-site warranty!

2013-07-08, 2:25 AM

I received excellent support in Canada, came out and replaced faulty camera in my Helix.

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