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59 Posts

12-03-2007

Spain, Madrid

64 Signins

748 Page Views

  • Posts: 59
  • Registered: ‎12-03-2007
  • Location: Spain, Madrid
  • Views: 748
  • Message 1 of 4

Lenovo support page fixes plase

2008-07-08, 21:32 PM

Can somebody please start taking care of the Lenovo support page? Links with updates begin to be wrongly placed again, since few days I am seeing Fingerchip update V5.8 which leads to 1 year old download. This happens quite frequently, also with the System update software. In my opinion premium price of the PC should go for premium support...

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441 Posts

11-21-2007

United States of America

449 Signins

19554 Page Views

  • Posts: 441
  • Registered: ‎11-21-2007
  • Location: United States of America
  • Views: 19554
  • Message 2 of 4

Re: Lenovo support page fixes plase

2008-07-08, 22:03 PM

OMG! Do you mean to say that out of the hundreds of thousands of links on the Lenovo webpages you found one that's out of date or failed to work?

 

Well, it's obvious what has to be done!

 

 

Executioner
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
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59 Posts

12-03-2007

Spain, Madrid

64 Signins

748 Page Views

  • Posts: 59
  • Registered: ‎12-03-2007
  • Location: Spain, Madrid
  • Views: 748
  • Message 3 of 4

Re: Lenovo support page fixes plase

2008-07-09, 14:48 PM

It is listed as newest update.

I think standard solutions like appointing one person per product, then this person would put in the update and then check it out. Sure, there are many products and many configurations, but Lenovo is selling each of them with high profit margin not giving away, so there is no problem simply putting more people and narrow their responsabilities.

Thats my remote opinion without seeing all the details.

Of course I have submitted broken link report

 

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441 Posts

11-21-2007

United States of America

449 Signins

19554 Page Views

  • Posts: 441
  • Registered: ‎11-21-2007
  • Location: United States of America
  • Views: 19554
  • Message 4 of 4

Re: Lenovo support page fixes plase

2008-07-09, 14:52 PM

wojciech_czyz wrote:

Of course I have submitted broken link report


Thank you for that positive action.

Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
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