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2 Posts

02-12-2015

Irvine, CA, USA

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Ssurface pro 3 pen does not work on TP Helix...

2015-02-13, 5:24 AM

Has any one used the surface pro 3 pen on the TP Helix?

 

Thought of having the additional erase buttom on the pen,  we ordered the surface pro 3 pen from Amazon for our Helix .

 

Just confirmed the new pen is working properly on the surface pro 3, but only the top buttom can communicate with Helix windows 8.1 (launch the Device One). All other digitizer functions on the screen (touch/poining/drawing..) do not work at all. We knew the original pen has to be take out from the slot when doing the testing.

 

One thing might be related on this  is that the original pen for Helix does not require the bluetooth connection, the surface pro 3 pen does need to use the bluetooth to pair with Helix. But it is not clea to us if the difference caused the issue or not.

 

Any information and help would be highly appreciated.

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258 Posts

06-25-2011

Vienna

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Re: Ssurface pro 3 pen does not work on TP Helix...

2015-02-14, 8:04 AM

Surface Pro 3 uses N-Trig, Helix uses Wacom pen technology. These are two different technologies and it is normal that Surface 3  pen cannot work on Helix.

ThinkPad W520, i7-2820 CPU, 32GB RAM, NVidia Quadro 2000M 2GB GPU , mSATA Samsung Evo 840 1TB + 2x Samsung SSD EVO 840 1TB & Lenovo Helix i7 8GB RAM & ThinkPad W540, i7-4800MQ, 32 GB RAM, NVidia Quadro K1100M, OS on M.2 2242 Transcend MTS400 256GB + 2x Samsung SSD EVO 840 1TB
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258 Posts

06-25-2011

Vienna

1897 Signins

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  • Posts: 258
  • Registered: ‎06-25-2011
  • Location: Vienna
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  • Message 2 of 3

Re: Ssurface pro 3 pen does not work on TP Helix...

2015-02-14, 8:04 AM

Surface Pro 3 uses N-Trig, Helix uses Wacom pen technology. These are two different technologies and it is normal that Surface 3  pen cannot work on Helix.

ThinkPad W520, i7-2820 CPU, 32GB RAM, NVidia Quadro 2000M 2GB GPU , mSATA Samsung Evo 840 1TB + 2x Samsung SSD EVO 840 1TB & Lenovo Helix i7 8GB RAM & ThinkPad W540, i7-4800MQ, 32 GB RAM, NVidia Quadro K1100M, OS on M.2 2242 Transcend MTS400 256GB + 2x Samsung SSD EVO 840 1TB

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9644 Posts

12-27-2009

Canada

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Re: Ssurface pro 3 pen does not work on TP Helix...

2015-02-15, 5:21 AM
I'm surprised any button registers. Like the above said, you need a Wacom pen, not an N-Trig pen.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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