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2 Posts

07-02-2008

Cambridge, MA

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Tablet latch is weak

2008-07-02, 23:07 PM

After less than a year of use, my latch has broken.  While the latch is supposed to go back and forth such that users can use the tablet mode and close the lid, my latch can be pulled out further.  I suspect that given another month or so, I can just pull the latch clean from its socket.

 

Is this covered by standard warranty, because I've treated my laptop as my baby, and yet the normal usage of closing the lid and using the tablet function breaks the latch. 

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9380 Posts

11-27-2007

Slovakia

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Re: Tablet latch is weak

2008-07-03, 7:15 AM

mpoon, welcome to the forum,

 

I can't speak for Lenovo, but would say that if this has occured with normal usage; why not? I recommend giving service a call and ask the question.

Andy  

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17 Posts

07-04-2008

United States

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Re: Tablet latch is weak

2008-07-04, 20:48 PM

Oh, yeah, I hear you there. First the lid wouldn't close tightly. And then the latch started to fall out. But that was the extent of it.

 

The lid does still close, it's just loose for me. It never was a major problem, so it never occurred to me to call up service, and my warranty just ran out so it looks like I can't.

 

You, however, still have your warranty, so try calling them up and see if they'll fix it. It can't hurt, right? 

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