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39 Posts

04-19-2013

Canada

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Re: When is the Helix release date?

2013-04-29, 21:52 PM

Are any Helix owners experiencing pen/stylus and touch screen problems? I'm getting constant lock-ups, mostly in OneNote 2013. Sometimes the pen keeps working, but touch (with fingers) does not. Other times touch with fingers works, but the pen doesn't.

 

Locking then unlocking often fix the problem. Restarting always fixes the problem. Changing the screen rotation has no effect. Everything is up to date.

 

This is really frustrating! Anyone have a solution?

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48 Posts

04-19-2013

Texas

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Re: When is the Helix release date?

2013-04-29, 22:50 PM

Haven't had any issues with pen or touch not working. I used OneNote 2013 over the weekend and will be using it a lot this week so I'll keep an eye out. I don't use the pen that much though.

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29 Posts

04-29-2013

Minnesota, USA

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Re: When is the Helix release date?

2013-04-29, 23:11 PM

 Are there any other disadvantages to buying from a third party, other than the price risk?  I've haven't done that since my first laptop (1988!).   Do they offer the full onsite Lenovo warranty service? Does Lenovo treat them like second class citizens?

 

I hate to join the crowds of the desparate here... But I'm getting really desparate.

I've had my eye on the Helix since January, and would typically be much more patient.  Unfortunately, the screen on my T500 got jealous of my wandering eye, and died a about a week before the first promised rlease date. So my laptop travels from monitor at work to monitor at home.  With packing tape wrapped around one hinge.  And it's a business machine, so I really don't see the alternatives as much of an alternative.

 

Or am I wrong?  Is there an alternative convertible with the power and options AND reputation of a Lenovo?

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11 Posts

04-24-2013

London

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Re: When is the Helix release date?

2013-04-30, 7:29 AM

wrote:

Are any Helix owners experiencing pen/stylus and touch screen problems? I'm getting constant lock-ups, mostly in OneNote 2013. Sometimes the pen keeps working, but touch (with fingers) does not. Other times touch with fingers works, but the pen doesn't.

 

Locking then unlocking often fix the problem. Restarting always fixes the problem. Changing the screen rotation has no effect. Everything is up to date.

 

This is really frustrating! Anyone have a solution?


I had this problem this morning. I had been using OneNote 2013 for about 15 mins continuously, then decided to go back to the Start screen, but then realised that touch/pen didn't work. Took me a while, but then managed to Fn/F9 to go into Settings and then Power/Restart (selecting using keyboard). Everything was ok after that. Will experiment a little more today. I'm all upto date with updates.

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10 Posts

04-30-2013

Houston

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Re: When is the Helix release date?

2013-04-30, 11:59 AM
CDW did tell us also that they are backordered till August. However after chatting with a Lenovo rep last night, she informed us they will be on sale direct from them within "a couple days". Maybe someone can confirm.

Encouraging information? More tech misinformation? Who knows? Just food for thought.
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28 Posts

04-30-2013

paris

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Re: When is the Helix release date?

2013-04-30, 13:27 PM

Hi,

ordered in France last thursday night and received today !!!! even has a lenovo sim card. I need ot investigate what you get with it in emea. great machine so far !!!

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19 Posts

04-12-2013

United States

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Re: When is the Helix release date?

2013-04-30, 13:37 PM

I did not get the helix with 3g (4g).  However where the sim card would be there is a small hole (similar to a cd drive) I put in a paperclip and the plastic piece came right out and I can see the sim card port.  This makes me think it may be possible to install a card.  Unless it is locked down in the bios or something.

 

Nick

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50 Posts

04-12-2013

USA

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Re: When is the Helix release date?

2013-04-30, 14:20 PM

wrote:

I did not get the helix with 3g (4g).  However where the sim card would be there is a small hole (similar to a cd drive) I put in a paperclip and the plastic piece came right out and I can see the sim card port.  This makes me think it may be possible to install a card.  Unless it is locked down in the bios or something.

 

Nick


I thought the same thing.

I called Lenovo support this weekend and asked them about it. The rep told me that the unit I have (36984SU) does not have a WWAN card installed. In order to get 3G or 4G, you have to have the WWAN.

 

I asked him about the SIM card. He said he wasn't sure, but I could take it to AT&T to see if they could activate it.

 

I knew full well that it was NOT possible, but I took it anyway.

 

AT&T took out the SIM cover and said their card would not fit that slot.  ???

 

Anyway, it must be just a cover. I imagine all units come with it and those that are not WWAN capable just have the blank SIM to cover the hole.

 

I still have the 36984UU on backorder with CDW

 

My .000002 cents.

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50 Posts

04-12-2013

USA

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Re: When is the Helix release date?

2013-04-30, 14:32 PM

Any takers??  1 in stock  :smileyvery-happy:

 

 

http://www.provantage.com/lenovo-370133u~7LENO4RC.htm

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120 Posts

04-13-2013

France

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Re: When is the Helix release date?

2013-04-30, 14:33 PM

wrote:

Hi,

ordered in France last thursday night and received today !!!! even has a lenovo sim card. I need ot investigate what you get with it in emea. great machine so far !!!


May I ask you where you ordered it, and which version it was? I only see i5/4 GB/180 GB available in France. And I received an invoice for the high-end version from a reseller directly in contact with Lenovo, the invoice says 4 weeks from date of order, and more than 2000€. :/

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