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ThinkPad NotebooksThinkPad: X Series Tablet and Helix Laptops
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159 Posts

02-07-2009

Portland, OR

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  • Location: Portland, OR
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  • Message 11 of 18

Re: X Series Tablets Shipping discussion (2012)

2012-11-27, 22:41 PM

Hi Polly,

 

The digitizer pen is included in the tablet purchase, just like how your AC power adapter is included. There is an option to buy an additional pen when you are configuring your system though, that is if you need more than one. You can easily get cheap replacements (about $15, genuine wacom, but won't fit in the silo) from ebay.

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159 Posts

02-07-2009

Portland, OR

433 Signins

1763 Page Views

  • Posts: 159
  • Registered: ‎02-07-2009
  • Location: Portland, OR
  • Views: 1763
  • Message 12 of 18

Re: X Series Tablets Shipping discussion (2012)

2012-11-27, 22:44 PM

The pen is inside a small white box. It should be inside the brown box that holds your tablet, power adapter, manuals, battery.

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9380 Posts

11-27-2007

Slovakia

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  • Message 13 of 18

Re: X Series Tablets Shipping discussion (2012)

2012-12-05, 7:37 AM

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3 Posts

01-16-2013

Seattle

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  • Location: Seattle
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  • Message 14 of 18

Re: X Series Tablets Shipping discussion (2012)

2013-01-16, 20:08 PM

I am having the same problem. Received everything but the pen. Customer service on the phone says that the pen is not included in the purchase. websales email says to search the packaging. Not what I expected from Lenovo.

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9 Posts

01-25-2013

London

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  • Location: London
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  • Message 15 of 18

Re: X Series Tablets Shipping discussion (2012-2013)

2013-01-28, 14:32 PM

hello everyone,

 

I am delighted to join the forum as I just ordered a customised X230 last week. To be very frank, I became quite worried after reading all those negative and complaining comments here in the forum. I did not get a confirmation email after ordering the product... So I called in this morning and the lad on the other side was actually very nice and helpful.

 

Nevertheless, it turned out that my billing address, delivery address and my email addresss were all wrong in the system... I saw some posts in the forum and people are complaining that they could not change their delivery address entered when they ordered...So it this a problem for me? They had my postcode right and since I am based in UK, may I assume that I could receive my shipment on time? :( :( :(

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13 Posts

05-08-2013

Pakistan

17 Signins

113 Page Views

  • Posts: 13
  • Registered: ‎05-08-2013
  • Location: Pakistan
  • Views: 113
  • Message 16 of 18

Re: X Series Tablets Shipping discussion (2012)

2013-05-25, 15:20 PM

Great, Now enjoy your tablet

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1 Posts

12-06-2013

California

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  • Registered: ‎12-06-2013
  • Location: California
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  • Message 17 of 18

Re: X Series Tablets Shipping discussion (2012)

2013-12-06, 7:38 AM

Hi, as I have read many forms before, I have seen many people complaining about issues with shipping dates being longer than stated or arriving at such a latter date. Well, you can add me to the list. I ordered a Lenovo Thinkpad X230T along with a ThinkPad Precision USB Mouse and a ThinkPad X60 Tablet Tether (3-pack). However, the Thinkpad I ordered is being shipped last and will arrive at such a latter date compared to the rest of the items I ordered. I understand that the Lenovo facility is extremely busy with relocation and part shortages, (plus not to mention the bad weather sweeping through the US) however, I feel that getting the Thinkpad is a priority in my part, as I need it for school for an engineering project where we are given 3 weeks on it. The e-mail I was given by Lenovo said though that my laptop was to arrive on January 2, 2014 despite placing my order on Black Friday (November 29, 2013). I am wondering why is the shipping taking longer compared to other name brands as they will usually have the product I ordered within a week. If one of the Lenovo Admin Members and other people help me out that would be great, because for now working at home and on the (outdated) school computers is a pain, and I have been a big fan of Lenovo products since my parents first bought one. Thank you and please do help. 

 

Moderator Note; subject edited; post merged in. Was; Why does shipping take 4 weeks for a laptop?

 

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46 Posts

05-07-2008

NJ, US

74 Signins

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  • Posts: 46
  • Registered: ‎05-07-2008
  • Location: NJ, US
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  • Message 18 of 18

Re: X Series Tablets Shipping discussion (2012-2013)

2013-12-31, 16:40 PM

Wow - wish it was four weeks for a Helix.  Ordered on 12/19 with a ship date of 12/28.  Then changed to 1/14, now "delayed".  Guess a cancel and an Asus.  Really thought this looked like a nice machine, too bad I missed out on all the other deals out there. 

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