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4 Posts

10-06-2018

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X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree anymore

2018-10-06, 23:21 PM

Hello!

I have X230T that was recently got Win 10 and BIOS update (2.71). After that LENOVo recognizes the computer as T420i. I have no tablet mode and touchscreen doesnt work. I do see HID compliant touch-screen in device manager, but that is it. Anything I can do to fix it? And if not fix could I restore the original factory bios and such?

Thank you!

 

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5067 Posts

11-22-2011

United States of America

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Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

2018-10-07, 13:16 PM

Please run Microsoft System Information.  Post a screenshot of the top 22 lines. The last line should be the BIOS version.

Locate the machine sticker on outside of machine or under the battery compartment.  Take a picture of this sticker, edit out the serial number, and post the picture.

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4 Posts

10-06-2018

United States of America

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Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

2018-10-07, 15:28 PM

Thank you so much for your response! Here is the system info

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4 Posts

10-06-2018

United States of America

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Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

2018-10-07, 15:28 PM

and the sticker

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5067 Posts

11-22-2011

United States of America

5783 Signins

89698 Page Views

  • Posts: 5067
  • Registered: ‎11-22-2011
  • Location: United States of America
  • Views: 89698
  • Message 5 of 5

Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

2018-10-08, 9:11 AM

The model information showing in MS system information is correct and matches your machine sticker.

Your machine shipped in 2012 with Win 7 professional X64. Lenovo does not show this machine as Lenovo tested windows 10 support.

 

Where do you see software on your machine NOT showing a ThinkPad X230 tablet? Lenovo Vantage maybe?

Some other forums may offer solutions for your "no tablet mode/touch screen" issue X230 machine, win 10.

 

If you want to go back to windows 7, you would need to order Product CD recovery set from the support center, $50.

 

 

 

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