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13 Posts

06-23-2020

United States of America

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  • Location: United States of America
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  • Message 1 of 4

X380 - SU not detecting ISS as installed

2021-01-07, 17:49 PM

Hello all,

 

SU keeps offering the Intel Integrated Sensor Solution to our X380 Yoga's even though it is already installed

 

Model: 20LJ

Driver version: 3.1.0.3821

Package ID: r0shi04w

SU version: 5.07.0110

 

Log file attached

 

 

Thanks!

Solved! See the solution
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4 Posts

06-24-2020

China

10 Signins

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  • Location: China
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  • Message 2 of 4

Re:X380 - SU not detecting ISS as installed

2021-01-11, 6:06 AM

Hi 

 

We have found the root cause of this issue. 

The driver have installed successfully, it was wrong with the detect method.

We will fix it ASAP. Please wait for days. Thanks a lot.

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4 Posts

06-24-2020

China

10 Signins

40 Page Views

  • Posts: 4
  • Registered: ‎06-24-2020
  • Location: China
  • Views: 40
  • Message 3 of 4

Re:X380 - SU not detecting ISS as installed

2021-01-19, 3:03 AM

Hi 

 

We had fixed this issue.

SU wouldn't keep offering the Intel Integrated Sensor Solution to X380 Yoga's if it is already installed.

 

Thanks

0 person found this solution to be helpful.

This helped me too

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13 Posts

06-23-2020

United States of America

32 Signins

270 Page Views

  • Posts: 13
  • Registered: ‎06-23-2020
  • Location: United States of America
  • Views: 270
  • Message 4 of 4

Re:X380 - SU not detecting ISS as installed

2021-01-20, 19:56 PM
It's working as expected now, thanks Helen!
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