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3 Posts

05-30-2008

VA, USA

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X60 Tablet bezel problem

2008-06-06, 0:57 AM
I had to send in my X60 tablet to the depot for replacing the screen bezel.  It has been with them since last Thu and there is no sign of the unit coming back to me.  Is the turnaround for screen bezel ~ 2weeks?



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3290 Posts

02-17-2008

Australia

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Re: X60 Tablet bezel problem

2008-06-11, 16:35 PM
give Lenovo a call, sometimes Solectron the contract repairer forget about your repair.
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3 Posts

06-19-2008

USA

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Re: X60 Tablet bezel problem

2008-06-19, 16:32 PM
Mine has been at Ezserv for a week now waiting on the same repair.  They give me no commitments about when the parts will be in.  Did you ever get yours back or is it still lost in the black hole known as ezserv?
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3 Posts

05-30-2008

VA, USA

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Re: X60 Tablet bezel problem

2008-06-19, 17:18 PM
It came back unrepaired with a note that said - "you wanted the laptop back before it could be repaired"; but the $3k laptop had been with them for over 18 days.  If EZSERV can't repair a laptop bezel in 18 days, there is no point buying a lenovo again and I am not going to!!!
 
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210 Posts

12-20-2007

NY

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Re: X60 Tablet bezel problem

2008-06-19, 20:43 PM
Yours were a lot better than my case which they couldn't even find my tablet for over a month. This is just find where my tablet is. :smileysad:

I really like the machine, but their service is way too low.
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3290 Posts

02-17-2008

Australia

1962 Signins

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Re: X60 Tablet bezel problem

2008-06-20, 5:27 AM
I hope Mark_Lenovo can come to your assistance people
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