03-25-2019 10:50 PM - last edited on 03-26-2019 06:53 PM by topmahof
I have the exact same issue with the lenovo helix 37xx (3701-33G, 1st generation model). I tried to unplug the battery and discharge by holding down the power button for 20 sec, then replugged the battery and still get a blank screen with a frozen cursor in the top left corner of the screen.
Did not try to remove the hard drive, because it wasn't obvious where it is. Also, this tablet pc has and SSD, but I'm not sure if its integrated or removable.
Any other ideas?
Also worth noting, the screen brightness is stuck on max and not adjustable in windows. Also, oddly, when the ac adaptor is NOT plugged in the screen in on max brightness, and dims when I plug the ac adaptor in (should be the other way around).
Last thing to mention, is that after these issues, I have tried to roll back the bios (I think its v1.43 currently) to the most recent previous version (I think 1.42, not sure of the exact number, but rolled back 1 point). When I tried the computer froze after it restarted to flash the bios as part of the installer. After waiting >40min, I decided to hard reset, and luckly the computer booted (ie, I dont think bios started the flash process), but still has the issues above
03-26-2019 07:12 PM
03-28-2019 08:29 AM
Try to reset it by lightly pushing a straightened paper clip into the emergency reset hole. (Turn the machine over and looking at the bottom, it will be along the left side about half way between the bottom edge and the hinge.)
03-29-2019 05:53 AM