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JayBCTTech
Token Ring
Posts: 70
Registered: ‎05-14-2014
Location: CA
Views: 173
Message 1 of 1

Cellular won't turn on on X380 Yoga...

Hi Lenovo Community,

 

I'm having a problem with the cellular in Windows 10 on a Lenovo X380 Yoga tablet. It was purchased from Rogers in Canada. I believe it has been activated and should be ready to use. Rogers recommends an app to activate and get it working (I believe it is MyRogersAccount), but it is not available. We have verified there is a WWAN card installed and the SIM card was inserted properly. The cellular shows as turned off and then when you press the Windows 10 tile to turn on the cellular, it tries to turn on, then turns off in about a second. So we don't know what to do to get the Cellular to turn ON. Not sure if we need to contact Rogers with regards to this matter or if it's a problem with the tablet.

 

Any suggestions?

Thanks in advance,


Jay Smith

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