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whooosh_s4
Paper Tape
Posts: 2
Registered: ‎12-05-2011
Location: USA
Views: 441
Message 1 of 1

Helix 2, Win10 Pro (20CG000SUS) won't wake from sleep

Have a lightly used Helix 2, Windows 10 Pro OS all patches applied, all hardware updates also. When the PC Sleeps, it won't wake up.  I have to hold the power button down to turn off (I lose all my work) and restart.  Any ideas on what might be the culprit?  I just don't let it sleep in the mean time, but would like the option.

 

TIA,

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