Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Tablet and Helix Laptops
All Forum Topics

4 Posts



5 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎08-13-2015
  • Location: USA
  • Views: 38
  • Message 1 of 1

Helix 2nd Gen, Windows 10 and Sierra EM7345 - cellular controls missing

2015-08-13, 16:54 PM

I upgraded my Helix Gen 2 to Windows 10 with few problems except for the Sierra WWAN interface to Windows 10 settings. The cellular button on the wireless menu is greyed out and the cellular option page in settings shows no devices.


The adapter setting shows the adapter, and on the Settings, Network & Internet , Airplane mode page show both Mobile broadband and Wi-Fi buttons.


WWAN can be enabled by truning off Wi-Fi and turning on Mobile broadband on Airplane Mode settings page.


With these settings, I can connect to WWAN Verizon and get to internet but:

1. Settings, Network & Internet , Cellular shows no connections

2. Wireless pop up menu shows Cellular and Mobile Hotspot greyed out.


So, in summary, I can connect to WWAN, but only via Settings, Network & Internet , Airplane mode page using proceedure above.


By the way, my upgrade to Win 10, switched on the rotation lock, but I was able to fix that in Win 10 settings in table mode.



Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms