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stephenvnoe
Paper Tape
Posts: 3
Registered: ‎08-13-2015
Location: USA
Views: 824
Message 1 of 1

Helix 2nd Gen, Windows 10 and Sierra EM7345 - cellular controls missing

I upgraded my Helix Gen 2 to Windows 10 with few problems except for the Sierra WWAN interface to Windows 10 settings. The cellular button on the wireless menu is greyed out and the cellular option page in settings shows no devices.

 

The adapter setting shows the adapter, and on the Settings, Network & Internet , Airplane mode page show both Mobile broadband and Wi-Fi buttons.

 

WWAN can be enabled by truning off Wi-Fi and turning on Mobile broadband on Airplane Mode settings page.

 

With these settings, I can connect to WWAN Verizon and get to internet but:

1. Settings, Network & Internet , Cellular shows no connections

2. Wireless pop up menu shows Cellular and Mobile Hotspot greyed out.

 

So, in summary, I can connect to WWAN, but only via Settings, Network & Internet , Airplane mode page using proceedure above.

 

By the way, my upgrade to Win 10, switched on the rotation lock, but I was able to fix that in Win 10 settings in table mode.

 

 

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