05-10-2013 02:47 PM - edited 05-10-2013 02:49 PM
Remember to remove the pen from the Helix before installing
For any having trouble installing the new drivers...I think this happens when you don't follow the above advice. Let us know if you try again if you were having trouble and it saying the device was incompatible if this helps to fix it.
05-11-2013 05:09 PM
Went to the link and after starting to download, avast! antivirus blocks the download and block the file site as well. Web search shows Wacom d/l had similiar issue with Zone Alarm some time back.
Now I wonder if I download and installed the driver then turn avast! back on, will it blocks the driver from loading.
Anyone had similar experience?
05-14-2013 11:12 AM
05-14-2013 06:16 PM
This driver has stopped working. The pen only moves vertical a little bit in the upper left corner. Uninstalled, and all is well. Tried again, and still no go.
I have the same problem with the pen not working with the new drivers..... only moving on the top left of the screen. Here is a fix, reboot or change profile with the pen NOT in the silo. After that, then stylus will work nicely! Silly workaround, hopefully they'll get it worked out soon.
05-14-2013 11:48 PM - edited 05-14-2013 11:49 PM
The trick is to boot the Helix wit the pen not in the stilo, I hope they´ll fix that soon.
You can put it in sleep with the pen in the stilo no problem.