cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
erapade
Paper Tape
Posts: 16
Registered: ‎01-28-2016
Location: Sweden
Views: 720
Message 1 of 3

Helix II with windows 10 WiFi and Mobile network drains my batteries while in sleep mode

While in sleep mode, my Helix II with windows 10 consumes a lot och batteries. A fully charged battery drains out in sleep mode within 8-12 hours

 

Running the powercfg /energy command I get some Errors:

 
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device Host Controller ID PCI\VEN_8086&DEV_9CB1 Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_0BDA&PID_4000 Port Path 3,3
 
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Sierra Wireless USB Composite Device Host Controller ID PCI\VEN_8086&DEV_9CB1 Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_1199&PID_A001 Port Path 4
 
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Microsoft Mouse and Keyboard Detection Driver (USB) Host Controller ID PCI\VEN_8086&DEV_9CB1 Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_045E&PID_0773 Port Path 2
 
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_9CB1 Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_2109&PID_2811 Port Path 3
 
Platform Power Management CapabilitiesSmiley TongueCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
erapade
Paper Tape
Posts: 16
Registered: ‎01-28-2016
Location: Sweden
Views: 713
Message 2 of 3

Re: Helix II with windows 10 WiFi and Mobile network drains my batteries while in sleep mode

Some data from the "powercfg /sleepstudy" command:

 

START TIME 2/16/2016 22:11

DURATION 1:01:07

ENERGY CHANGE 3,059 mWh

ENERGY CHANGE 7% of battery

CHANGE RATE 3,007 mW

CHANGE RATE Drain %

LOW POWER STATE TIME 0% %

LOW POWER STATE TIME HW: -

 

USB xHCI Compliant Host Controller (\_SB.PCI0.XHCI) Fx Device % Active time: 0.97 Active time:  0:59:08

Sierra Wireless EM7345 4G LTE Networking % Active time: 0.74 Active time:  0:45:10

Intel(R) Dual Band Wireless-AC 7265 Networking % Active time: 0.04 Active time:  0:02:10

CPU C0 Time Processor % Active time: 0.02 Active time:  0:01:16

NoCsPhase.WaitingForSleepTimeout PDC Phase % Active time: 0.02 Active time:  0:01:09

 

In this specific case, the WiFi device didn't drain that much battery, but sometimes also the WiFi device are turned on all the time while in sleep

stephenvnoe
Paper Tape
Posts: 3
Registered: ‎08-13-2015
Location: USA
Views: 352
Message 3 of 3

Re: Helix II with windows 10 WiFi and Mobile network drains my batteries while in sleep mode

I also have a Helix II with Wifi and Mobile. The battery in the Pro keyboard drains in sleep mode and the keyboard never seems to sleep, even when in Sleep mode. Have you experienced this issue?

Check out current deals!


Shop current deals

Top Kudoed Authors