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eazyc10
What's DOS?
Posts: 1
Registered: ‎11-30-2013
Location: United States
Views: 556
Message 1 of 2

Helix Thinkvantage System Update

I did a clean install of Windows 8.1 on my Helix and now TVSU won't run.  I get an error when downloading package information: Lenovo Help Center (1 of 1)

 

"An error occured when downloading packages"

 

Did a couple of searches and it lead me to Firewall issues.  I disabled the firewall but it's still not working.

 

Any one else having issues with this?

 

HawkeyeQ
Punch Card
Posts: 20
Registered: ‎12-21-2013
Location: GR
Views: 476
Message 2 of 2

Re: Helix Thinkvantage System Update

Hello.

 

Check the user.config file under

C:\Users\YourUserName\AppData\Local\Tvsukernel\Tvsukernel.exe_Url_o3pckra4sglbcagdyun3qcwyge2ojtdq\5.3.0.4\

as it might have been overwritten with blank spaces.

The contents of the file should be like:

 

<?xml version="1.0" encoding="utf-8"?>
<configuration>
    <configSections>
        <sectionGroup name="userSettings" type="System.Configuration.UserSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" >
            <section name="Tvsukernel.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" allowExeDefinition="MachineToLocalUser" requirePermission="false" />
        </sectionGroup>
    </configSections>
    <userSettings>
        <Tvsukernel.Properties.Settings>
            <setting name="MainWndWidth" serializeAs="String">
                <value>785</value>
            </setting>
            <setting name="MainWndLeft" serializeAs="String">
                <value>297</value>
            </setting>
            <setting name="MainWndTop" serializeAs="String">
                <value>126</value>
            </setting>
            <setting name="MainWndHeight" serializeAs="String">
                <value>535</value>
            </setting>
        </Tvsukernel.Properties.Settings>
    </userSettings>
</configuration>


HawkeyeQ
Vir sapit qui pauca loquitur...

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