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What's DOS?
Posts: 1
Registered: ‎11-30-2013
Location: United States
Views: 632
Message 1 of 2

Helix Thinkvantage System Update

I did a clean install of Windows 8.1 on my Helix and now TVSU won't run.  I get an error when downloading package information: Lenovo Help Center (1 of 1)


"An error occured when downloading packages"


Did a couple of searches and it lead me to Firewall issues.  I disabled the firewall but it's still not working.


Any one else having issues with this?


Punch Card
Posts: 30
Registered: ‎12-21-2013
Location: GB
Views: 552
Message 2 of 2

Re: Helix Thinkvantage System Update



Check the user.config file under


as it might have been overwritten with blank spaces.

The contents of the file should be like:


<?xml version="1.0" encoding="utf-8"?>
        <sectionGroup name="userSettings" type="System.Configuration.UserSettingsGroup, System, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089" >
            <section name="Tvsukernel.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089" allowExeDefinition="MachineToLocalUser" requirePermission="false" />
            <setting name="MainWndWidth" serializeAs="String">
            <setting name="MainWndLeft" serializeAs="String">
            <setting name="MainWndTop" serializeAs="String">
            <setting name="MainWndHeight" serializeAs="String">

Vir sapit qui pauca loquitur...


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